Forum Discussion
puzzlezaddict
2 years agoHero+
@NicholeReneex3 Please try manually installing DirectX 9, as described here:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
And if your computer has a 12th- or 13th-gen Intel processor, you may need the workaround in the accepted solution of this thread as well:
If neither helps, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/