the sims 3 not launching/wont open
downloaded sims 3 using my code went to launch it and nothing happened. I just see the bar load then EA app closes and opens back up. Talked to customer service and they said their working on the pro...
Forum Discussion
@NicholeReneex3 Please try manually installing DirectX 9, as described here:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
And if your computer has a 12th- or 13th-gen Intel processor, you may need the workaround in the accepted solution of this thread as well:
If neither helps, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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