Forum Discussion

pkwaha's avatar
pkwaha
12 years ago

The Sims 3 Registration Code invalid

so i bought the sims and created an online account and registered my sims on there. i forgot my information for that account so i made a new one and because the sims is registered on my other account i cant register it on the one i use. any way to fix this?

pc
technical issues

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    You need to contact a Customer Support game advisor for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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