I'm on the phone right now with someone. They're tring to locate the problem. Does anyone need the number to talk to someone?
yes!!!! please I need the number!!! asap
[Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
Did anybody else here use Visa-Debits for their payments?
even i don't think the origin team when it will be fixed.
I used Visa Debit as well. I did the same for Supernatural without issue though.
I thought Visa-debit was the issue but apparently it is the banks.
Call EA and they will fix it for you
I also used Visa Debit,and recall the $45.99 coming out of my account right away,but now I can't even find it in my bank statement.
@JordanDoucet wrote:I also used Visa Debit,and recall the $45.99 coming out of my account right away,but now I can't even find it in my bank statement.
That happened to me too. Sorry for those of you who still have not been helped. I think that some reps dont know of the issue so they are just going by what they see on the screen. Call back for a different rep today. They should be educated by now. What happened was an issue with the payments so thats why everyone keeps saying to contact your bank etc. When I called EA they were extremely helpful. Not every rep is the same.
