When I try to install sims3packs I get the following message. The version is the newest one and I've installed both the ea app sims 3 from scratch because of this message. What are the software updates mentioned? Any help is appreciated. I' ve also tested several sims3packs.
Scorpio1959 The error you're getting is generic and doesn't mean your game isn't updated. The downloads in question could be outdated or generally broken, or there could be an issue with your already-installed content that's blocking the new stuff from installing correctly.
So please try installing one of these Sims3Packs in a clean user folder. Move or rename the existing Sims 3 folder in Documents > Electronic Arts, open the launcher to spawn a clean folder, download a fresh copy of one item, and see whether it installs correctly. If it doesn't, it's probably just broken. In that case, trash the new Sims 3 folder rather than test-installing anything else into it, as that one broken item can make subsequent installs fail even when the items in question are fine.
If the items install fine into the clean folder, or at least some of them do, let me know whether it would be a burden to reinstall all your Store and/or custom content. There's a way to combine freshly-installed files with existing content, but it's not as reliable as starting from scratch.
Regardless of the results, you can delete the new Sims 3 folder and restore the old one to get all your saves and other existing content back.
Thank you for your help! I've tested several newly downloaded files and all installed fine. Now I would prefer to start from scratch if this is the safer method. Many, many thanks again.
Scorpio1959 I'd still suggest testing every once in a while to make sure your Sims3Packs are loading in-game, not necessarily with every item but perhaps every dozen or so. If you need help restoring your other content once you've installed the Sims3Packs from scratch, please see this:
That is a good advice. Thank you!
