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gaby_u123's avatar
13 years ago

The Sims 3 Seasons Registration Code

My brother ordered the Sims 3 seasons for me and choose the physical CD option. I keep the copy of when he made the order and the receipt that came when the disk arrived. But I have read both sheets and all the info inside the disk case and can not find the registration code. Then I read online that the code is on the order confirmation email origin send, but my brother deleted the email before I asked him. Who do I contact to help me???? Or how do I get another registration code??? 

2 Replies

  • The code should be at the bottom of the white leaflet with the epilepsy warning.

    If not, contact customer support

    They can be found here: https://help.ea.com/contact-us

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

    Beware that there's no longer an Email option

  • If you open the case for the game (presuming you have one) there is a small white, two paged booklet, on the front of it is a serial number in a box, that is the code.  I am pretty sure that is where it is, have fun!

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