Solved
The Sims 3 Store - Got charged twice by the same item!
Good evening! I have bought an item from The Sims 3 Store a few hours ago and I was charged twice by the item. The item is Divine Divan. The store doesn't allow buying the same item twice, unless it...
@Keiomestre Double charges do happen occasionally with the store, and it can be a hassle to get your points back. But it's entirely doable, if you're willing to deal with EA support. (No one on this forum, not even the EA employees who come through, can fix the issue.)
When you contact support, try choosing TS3/PC > Orders > Report a payment error. People who try the "refund" options are usually unsuccessful, as the support rep (or the system) seems to think the player wants a refund on the money used to buy the points, which can't be granted. Also, if you get someone unhelpful on the other end of the phone or chat, you can always walk away, so to speak, and try again later.
