Forum Discussion

Anonymous

13 years ago

Solved

The sims 3 store content not showing up in game

I need some help. The store content I have downloaded is not showing up in my game. I have all the sims 3 expansions. When I install the content, it shows as installed but is not in my game, when I r...

technical issues

Anonymous
13 years ago
I had this same problem. I'm not sure exactly what I did that fixed it (I tried multiple things). I'll walk you through the steps I took and hopefully they will work for you too 🙂 For (what I believe) the most likely one step solution skip to 6
1. Go into My Documents/Electronic Arts/The Sims3
2. Copy the entire Sims 3 folder and paste it at a different location (desktop etc) as a backup folder in case something goes wrong.
3. I deleted the following files from My Documents/Electronic Arts/The Sims 3 (not the backup folder). For more information about these files and the rest
of the files in this folder go to http://simswiki.info/wiki.php?title=Game_Help:TS3_User_Folders_Explained
CasPartCache.package: CAS parts that appear in Create-A-Sim
compositorCache.package: New objects that would appear in Buy/Build mode
scriptCache.package: Mods or Hacks
simCompositorCache.package: New Sims, default skins
socialCache.package.package: Information about the social aspects (Introduced with Patch 1.31
4. Open the Content Patch folder (My Documents/Electronic Arts/The SIms 3/Content Patch) and delete ContentPatch.package.
5. Open the Download Folder (My Documents/Electronic Arts/The Sims 3/Content Patch/Download) and delete all of the files ending in .part
6. Open the the folder DCCache just inside of The Sims 3 folder (My Documents/Electronic Arts/The Sims 3/DCCache) and delete all of the files in
here.
7. *I don't remember for sure if I did this or not* Delete all of the files inside of DCBackup (My Documents/Electronic Arts/The Sims 3/DCBackup)
8. Open the launcher and install your downloaded content slowly (5 or 6 files at a time)- not entirely sure if the amount installed makes a difference or
not
9. Play The Sims 3 and see if your DLC is there.

I definitely believe there are extraneous steps here, but when I was troubleshooting mine I just did a lot to be thorough and hope that it worked. I believe one of my caches was corrupted, so if yours isn't this may not work. Hopefully this helps.

Good luck 🙂

Anonymous

13 years ago

I had this same problem. I'm not sure exactly what I did that fixed it (I tried multiple things). I'll walk you through the steps I took and hopefully they will work for you too 🙂 For (what I believe) the most likely one step solution skip to 6

1. Go into My Documents/Electronic Arts/The Sims3

2. Copy the entire Sims 3 folder and paste it at a different location (desktop etc) as a backup folder in case something goes wrong.

3. I deleted the following files from My Documents/Electronic Arts/The Sims 3 (not the backup folder). For more information about these files and the rest

of the files in this folder go to http://simswiki.info/wiki.php?title=Game_Help:TS3_User_Folders_Explained

CasPartCache.package: CAS parts that appear in Create-A-Sim

compositorCache.package: New objects that would appear in Buy/Build mode

scriptCache.package: Mods or Hacks

simCompositorCache.package: New Sims, default skins

socialCache.package.package: Information about the social aspects (Introduced with Patch 1.31

4. Open the Content Patch folder (My Documents/Electronic Arts/The SIms 3/Content Patch) and delete ContentPatch.package.

5. Open the Download Folder (My Documents/Electronic Arts/The Sims 3/Content Patch/Download) and delete all of the files ending in .part

6. Open the the folder DCCache just inside of The Sims 3 folder (My Documents/Electronic Arts/The Sims 3/DCCache) and delete all of the files in

here.

7. *I don't remember for sure if I did this or not* Delete all of the files inside of DCBackup (My Documents/Electronic Arts/The Sims 3/DCBackup)

8. Open the launcher and install your downloaded content slowly (5 or 6 files at a time)- not entirely sure if the amount installed makes a difference or

not

9. Play The Sims 3 and see if your DLC is there.

I definitely believe there are extraneous steps here, but when I was troubleshooting mine I just did a lot to be thorough and hope that it worked. I believe one of my caches was corrupted, so if yours isn't this may not work. Hopefully this helps.

Good luck 🙂