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OykuSSenli's avatar
OykuSSenli
9 months ago
Solved

The Sims 3 won't launch on Ea App

Please help me, When i click start to play my game on Ea app it dissapears for a moment then i see the same screen all over again. I tried to do everything that i saw here. I downloaded DX, i uninst...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    9 months ago

    @OykuSSenli  Please manually uninstall and reinstall .NET Framework 3.5, which Sims 3 uses.  Hit Windows key-R, enter appwiz.cpl in the run box, click "Turn Windows features on or off," and you'll see .NET 3.5 near the top of the list.  Click the filled-in box next to it to uninstall, and restart your computer.  Repeat the process, this time clicking the now-empty box to reinstall, and restart.

    If that doesn't help, please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you open the launcher, if it opens, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can get far enough to start a new save.

OykuSSenli's avatar
OykuSSenli
9 months ago

Hey thank you for replying!

I've tried Alder Lake Patch. But didn't work for me. 

And yes i tried to stop the syncing of OneDrive but maybe i didn't do correctly. ☹️

I included Dxdiag report.

puzzlezaddict's avatar
puzzlezaddict
Hero+
9 months ago

@OykuSSenli  Please manually uninstall and reinstall .NET Framework 3.5, which Sims 3 uses.  Hit Windows key-R, enter appwiz.cpl in the run box, click "Turn Windows features on or off," and you'll see .NET 3.5 near the top of the list.  Click the filled-in box next to it to uninstall, and restart your computer.  Repeat the process, this time clicking the now-empty box to reinstall, and restart.

If that doesn't help, please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you open the launcher, if it opens, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can get far enough to start a new save.

  • OykuSSenli's avatar
    OykuSSenli
    9 months ago
    @puzzlezaddict THANK YOU SOOO MUCH!! Uninstalling and installing .NET Framework 3.5 helped... <3

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