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bfizzle67's avatar
bfizzle67
14 years ago

"There was an error during startup. Please see the Log for more details"

Okay, so I digitally bought Generations, I got the patch downloaded and the game is installed and everything. So when I go to click the launcher to play the game, the launcher comes up with a box saying "There was an error during startup, please see the log for more details."

***? How do I fix this please help!
technical issues
  • legionpete's avatar
    legionpete
    14 years ago
    Georgia82 wrote:
    Same problem here. I have checked the folder of generations and its almost empty after installation (10MB :O) Does any one knows where the rest is being put in the system?
    EDIT: WinXP 32bit


    Wow, my sims generations folder shows 981 MB's after installation on my system that is working. There is definitely something wrong with the installer. It definitely isn't installing everything. It is doing what you said on my wifes pc. Luckily I was able to copy over my folder to her pc after the install and it worked fine.

    If this was a digital download, may have been an issue there.
  • JScal5's avatar
    JScal5
    14 years ago
    pgamble1 wrote:
    littlesnowbear wrote:
    molmol wrote:
    i was having digital installation problems, and after talking to tier 2 tech on their website, the only thing that fixed it for me was to uninstall every EP, leave the base game attached tho. then see if there's an update for the base game in the launcher before installing the EPS again in the right order (which is the order they were released in)


    Mine says it can't download until i haveupdated my game my game says there are no updates. I guess this is what i'll have to do. Not happy :x


    Have you tried to manually patch from this page?
    http://forum.thesims3.com/jforum/posts/list/380967.page

    That is what I had to do in order to get it to work.



    :DI AM SO HAPPYY! THIS WORKED!! I HAVE BEEN WORKING ON THIS FOR OVER THREE DAYS!!!

    I was about to cry. I actually had the game working and was playing it, then ran my PC Tweaker and everything went crazy then. Thank you for posting the link. YOu have made me very happy, now i can actually get some sleep, i have been working on this non-stop after i get home from work.

    THANK YOU! :)
  • laladoria's avatar
    laladoria
    14 years ago
    Mine happened with world adventures... Don't know what to do ): Tried to reinstall many times, and game is fully updated...
    I know this thread is old, but I would love some help!
  • Neurotisk's avatar
    Neurotisk
    13 years ago
    Girlwithcurls wrote:
    pgamble1 wrote:
    littlesnowbear wrote:
    molmol wrote:
    i was having digital installation problems, and after talking to tier 2 tech on their website, the only thing that fixed it for me was to uninstall every EP, leave the base game attached tho. then see if there's an update for the base game in the launcher before installing the EPS again in the right order (which is the order they were released in)


    Mine says it can't download until i haveupdated my game my game says there are no updates. I guess this is what i'll have to do. Not happy :x


    Have you tried to manually patch from this page?
    http://forum.thesims3.com/jforum/posts/list/380967.page

    That is what I had to do in order to get it to work.



    :DI AM SO HAPPYY! THIS WORKED!! I HAVE BEEN WORKING ON THIS FOR OVER THREE DAYS!!!

    I was about to cry. I actually had the game working and was playing it, then ran my PC Tweaker and everything went crazy then. Thank you for posting the link. YOu have made me very happy, now i can actually get some sleep, i have been working on this non-stop after i get home from work.

    THANK YOU! :)


    Tjis does not appear to work with origin. I can only find the folders of my games in the Origin Games folder.
  • lilysocks1's avatar
    lilysocks1
    13 years ago
    Brentusala1P wrote:
    Okay, so I digitally bought Generations, I got the patch downloaded and the game is installed and everything. So when I go to click the launcher to play the game, the launcher comes up with a box saying "There was an error during startup, please see the log for more details."

    ***? How do I fix this please help!
  • memedreamkitty's avatar
    memedreamkitty
    11 years ago
    Can anybody help? My game shows the error message that this whole thread's about: "There was an error during startup. Please see the Log for more deatails." (Plus the lancher doesn't open except from origin 'My Games' page and hasn't opened from anywhere else for a long time, but that didn't affect my gameplay so whatever.) I have mods from NRaas (MasterController, Careers, WooHooer, PortraitPanel, and StoryProgression) and as many of you know, he has stopped making mods after patch 1.63, so I really don't want to have to reinstall my game and have to manually patch it back. I have all EPs and Showtime, Ambitions, and Into the Future were downloaded in disk form, and the rest were digitally downloaded from Origin. I don't have any SPs. The game also crashed after I played for too long when I could play it. The computer I play on runs Windows 8. Please Help!!!

    TL;DR: It shows the error message. I can't open the lancher from anywhere but Origin even before the error message. I have all EPs, no SPs and 3 EPs were in disk form the rest digitally downloaded from origin. Game crashed all the time when I could get into it. I play on a Windows 8 computer.
  • Suenell73's avatar
    Suenell73
    11 years ago
    I only have the disc for the TS3. All my others are through ORigin. HOW do I tell which game order to download them in? Are they listed on the ORigin's "my games" in order? I've been working on this for WEEKS & haven't been able to play since Feb because of illness & surgeries.

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