An hour ago I went to my nearest GameStop and purchased The Sims 3 Island Paradise. I tried to install it ten minutes agao and when it came time to put in the confirmation code, i took the little paper out of the package. There was no code on the piece of paper so I cannot install it.. I don't know what to do or who to call about it so please help.
Community AdminPlease go back to your GameStop, show them that the code is missing, and get a replacement. Don't forget to bring your receipt.
I have a slightly different, yet similar problem. I didn't get sent my email purchase receipt when I pre-ordered my version of Island Paradise. I realised that this is due to my having not verified my email address, which I have corrected. But now, I haven't yet received the purchase confirmation email to enable me to download the game. This is my first time purchasing through origin and I'm really confused. Do I have to get them to send out a new purchase receipt? Or do I simply just wait another day or two before it is sent to me?
