Unable to connect to origin

 You're probably getting something like this:

Screenshot (this screenshot was taken before patch 1.39. Pay no attention to the game version)

I have a resolution for this problem. It happens after changing the email address on your account.

What happens is that you already have a file called ChallengeData.package

When you change the email address that is connected to your account, a second ChallengeData.package file gets generated causing confusion because both files seem to get paged at the same time.

So, you must remove the older ChallengeData.package.

1. Go to your game files.

2. Click on Downloads

3. You will see two folders with a long number as folder names.

- One folder will have a ChallengeData.package in it by itself.

-The other folder will have 2 files: ChallengeData.package and  PassportData.package.

-The folder with 2 files in it contains your older ChallengeData.package file. Cut that file and paste it to a new folder on your desktop and name it something like backup for launcher.

4.Select ALL files in your downloads folder that begin with dynamicchallenge and the .bin file with your current email address ex: youremail@service.com.bin. Cut and paste these to the new folder on your desktop. If you see a file with your old email address in your downloads folder. Delete that file.

Restart your launcher.

Tada!

This seems to be the ONLY way to eliminate this problem so far.