Unable to connect with origin

------------------
System Information
------------------
Time of this report: 2/1/2014, 11:29:33
Machine name: MELSIM
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: SATELLITE C55D-A-149
BIOS: 1.20
Processor: AMD E1-2100 APU with Radeon(TM) HD Graphics (2 CPUs), ~1.0GHz
Memory: 6144MB RAM
Available OS Memory: 5572MB RAM
Page File: 1726MB used, 4740MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 8210
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8210 (0x9834)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9834&SUBSYS_FA331179&REV_00
Display Memory: 3055 MB
Dedicated Memory: 495 MB
Shared Memory: 2560 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO15A7
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1230 (English)
Driver Version: 13.152.0.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 8/30/2013 12:13:58, 1233080 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB74-11CF-0776-39DABEC2C535}
Vendor ID: 0x1002
Device ID: 0x9834
SubSys ID: 0xFA331179
Revision ID: 0x0000
Driver Strong Name: oem1.inf:cb0ae4144629ee09:ati2mtag_Kabini_Mobile:13.152.0.0😛ci\ven_1002&dev_9834&subsys_fa331179
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

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Sound Devices
-------------
Description: Speakers (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_1179FA3C&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6491.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/16/2013 05:21:10, 551936 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Internal Mic (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6491.0000 (English)
Driver Attributes: Final Retail
Date and Size: 8/16/2013 05:21:10, 551936 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: TOSHIBA Web Camera - HD
Location: Front
SymbolicLink: \\?\usb#vid_04ca&pid_7017&mi_00#6&3560c50d&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_04CA&PID_7017&REV_0016&MI_00,USB\VID_04CA&PID_7017&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.16384
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21/06/2006 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: TOSHIBA Web Camera - HD
Parent: USB\VID_04CA&PID_7017\200901010001
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a

Device Name: Microsoft Hardware USB Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7808
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 8/22/2013 12:43:34, 422240 bytes
| Driver: usbd.sys, 8/22/2013 12:43:33, 28000 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/22/2013 11:39:15, 107520 bytes
| Driver: kbdclass.sys, 8/22/2013 12:43:45, 58208 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 11:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 12:43:45, 58208 bytes
|
+ Alps Pointing-device
| Matching Device ID: *ttp0210
| Upper Filters: ApfiltrService
| Service: i8042prt
| Driver: Apfiltr.sys, 7/19/2013 06:49:58, 499504 bytes
| Driver: Vxdif.dll, 2/28/2013 13:29:52, 116056 bytes
| Driver: Apoint.exe, 7/23/2013 07:50:24, 688472 bytes
| Driver: ApntEx.exe, 5/31/2010 06:17:22, 29552 bytes
| Driver: Apoint.dll, 7/22/2013 12:58:16, 1173336 bytes
| Driver: EzAuto.dll, 5/31/2010 13:23:58, 39792 bytes
| Driver: ApInst.dll, 2/12/2013 12:13:18, 61272 bytes
| Driver: hidfind.exe, 7/7/2010 05:59:12, 98672 bytes
| Driver: Uninstap.exe, 5/23/2013 14:45:46, 297816 bytes
| Driver: ApMsgFwd.exe, 2/12/2013 12:18:02, 70960 bytes
| Driver: DPInst.exe, 7/13/2009 11:12:40, 1047632 bytes
| Driver: ApMouCpl.dll, 7/8/2013 06:22:48, 451416 bytes
| Driver: ApCLP.exe, 7/24/2013 06:46:42, 6038872 bytes
| Driver: ApInfo.dll, 7/1/2013 03:41:24, 120664 bytes
| Driver: PatentAlps.txt, 2/2/2012 11:14:58, 538 bytes
| Driver: PatentCirque.txt, 2/2/2012 11:13:16, 882 bytes
| Driver: player.exe, 11/27/2010 07:59:38, 268920 bytes
| Driver: InertialMotion.avi, 8/21/2012 15:17:58, 187498 bytes
| Driver: InertialMovement_Dragging.avi, 8/21/2012 15:17:12, 304800 bytes
| Driver: InertialMovement.avi, 8/21/2012 15:17:32, 296648 bytes
| Driver: PalmRejection.avi, 8/21/2012 15:13:14, 394920 bytes
| Driver: GP_Typing.avi, 8/21/2012 15:18:16, 350034 bytes
| Driver: GP_Tapping.avi, 8/24/2012 20:06:10, 107222 bytes
| Driver: DragLock_Release.avi, 10/1/2012 13:27:38, 461898 bytes
| Driver: DragLock_AutoRelease.avi, 8/21/2012 15:20:00, 253944 bytes
| Driver: GP_Drag.avi, 8/23/2012 21:54:16, 131354 bytes
| Driver: PadScroll_All_I.avi, 1/18/2013 08:01:18, 9364664 bytes
| Driver: PadScroll_All.avi, 1/18/2013 07:54:28, 9415840 bytes
| Driver: EdgeAction_L_RTL.avi, 8/21/2012 15:35:24, 130728 bytes
| Driver: EdgeAction_L.avi, 8/21/2012 15:35:56, 241496 bytes
| Driver: EdgeAction_R_RTL.avi, 8/21/2012 15:34:14, 229574 bytes
| Driver: EdgeAction_R.avi, 8/21/2012 15:35:06, 124290 bytes
| Driver: EdgeAction_U.avi, 8/21/2012 15:33:58, 144460 bytes
| Driver: 2Tap_Shortcut.avi, 1/18/2013 07:36:38, 62302 bytes
| Driver: PanScroll_All_I.avi, 1/18/2013 07:47:48, 3960586 bytes
| Driver: PanScroll_All.avi, 1/18/2013 07:53:54, 4008718 bytes
| Driver: PinchZoom.avi, 11/8/2012 08:20:50, 3754390 bytes
| Driver: 2Rotate.avi, 10/1/2012 15:25:52, 1452864 bytes
| Driver: SP_Tapping.avi, 1/18/2013 07:45:24, 108070 bytes
| Driver: 2Click_Shortcut.avi, 1/21/2013 08:09:22, 126246 bytes
| Driver: 3Flick.avi, 10/1/2012 15:26:48, 1284752 bytes
| Driver: 3Press_WinAllMin.avi, 8/21/2012 15:22:58, 330032 bytes
| Driver: 3Press_BlackOut.avi, 8/21/2012 15:24:46, 158664 bytes
| Driver: 3Press_PCLock.avi, 8/21/2012 15:23:32, 127898 bytes
| Driver: 3Press_Mailer.avi, 1/18/2013 07:44:04, 158710 bytes
| Driver: 3Press_Browser.avi, 8/21/2012 15:23:52, 153510 bytes
| Driver: 3Click_WinAllMin.avi, 1/18/2013 07:37:26, 244392 bytes
| Driver: 3Click_BlackOut.avi, 1/18/2013 07:44:50, 185050 bytes
| Driver: 3Click_PCLock.avi, 1/18/2013 07:38:30, 150096 bytes
| Driver: 3Click_Mailer.avi, 1/18/2013 07:38:58, 170196 bytes
| Driver: 3Click_Browser.avi, 1/18/2013 07:41:06, 157506 bytes
| Driver: 4Flick_WinMove.avi, 1/21/2013 08:09:16, 778352 bytes
| Driver: DisableUSBMouse.avi, 8/21/2012 15:20:20, 122352 bytes
| Driver: PadScr.cur, 2/7/2012 05:58:48, 766 bytes
| Driver: PadScrV.cur, 2/6/2012 07:58:38, 766 bytes
| Driver: PadScrH.cur, 2/7/2012 05:58:34, 766 bytes
| Driver: CirScr.cur, 2/7/2012 06:57:32, 766 bytes
| Driver: CirScrV.cur, 2/7/2012 06:56:06, 766 bytes
| Driver: CirScrH.cur, 2/7/2012 06:57:02, 766 bytes
| Driver: CirScrU.cur, 2/7/2012 06:58:12, 766 bytes
| Driver: CirScrD.cur, 2/7/2012 06:58:58, 766 bytes
| Driver: CirScrL.cur, 2/7/2012 06:58:34, 766 bytes
| Driver: CirScrR.cur, 2/7/2012 06:59:26, 766 bytes
| Driver: InrScr.cur, 2/7/2012 06:10:38, 766 bytes
| Driver: InrScrV.cur, 2/7/2012 06:24:34, 766 bytes
| Driver: InrScrH.cur, 2/7/2012 06:22:54, 766 bytes
| Driver: Zoom.cur, 2/6/2012 09:49:04, 766 bytes
| Driver: Rotation.cur, 2/6/2012 08:35:46, 766 bytes
| Driver: RotationL.cur, 2/7/2012 05:53:48, 766 bytes
| Driver: RotationR.cur, 2/7/2012 05:54:06, 766 bytes
| Driver: StkScr.cur, 2/6/2012 08:03:48, 766 bytes
| Driver: StkScrV.cur, 3/15/2012 06:39:00, 766 bytes
| Driver: StkScrH.cur, 3/15/2012 07:33:18, 766 bytes
| Driver: i8042prt.sys, 8/22/2013 11:39:15, 107520 bytes
| Driver: mouclass.sys, 8/22/2013 12:43:45, 51040 bytes
| Driver: WdfCoInstaller01009.dll, 7/14/2009 06:21:12, 1721576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 8/22/2013 11:39:13, 30208 bytes
| Driver: mouclass.sys, 8/22/2013 12:43:45, 51040 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 835.4 GB
Total Space: 943.0 GB
File System: NTFS
Model: TOSHIBA MQ01ABD100

Drive: D:
Model: TSSTcorp CDDVDW SU-208FB
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 08:46:35, 164352 bytes