Unable to download content from purchase history (windows 11) 2022
I bought some items for the sims 3 and now I can't download them. Every time I go to download it from the store site, the Sims 3 launcher gets stuck in a login loop. I've done everything that past forums said to do but a lot of the suggested actions are outdated (I.E using internet explorer when it's now microsoft edge and basically a whole different browser.) I have tried
- Clearing the data on chrome
- Clearing the data on firefox
- Clearing the data on microsoft edge
- Clearing the data on Opera
- Uninstalled and reinstalled the sims 3
- Spawned a new sims 3 folder
- changing my password
Please for the love of all that is good in this world does anyone know how to fix this.
I would also like to add that the sims 3 is brand new to this computer and has no mods, download, or saved games. I do have Generations and World adventures installed.
@mackollie Did you specifically clear the IE data in Edge? That's stored separately from other data, described at the end of this article:
And when you changed your password, did you change it to something that doesn't include any special characters? The launcher has trouble with those.
I would also try these at the same time along with spawning a clean Sims 3 folder, as in, don't even open the launcher until you've done all three again.
Another possible cause of this problem is when someone installs Sims 3 through an account that's different from the one that owns the store content. You'd presumably know if you'd done this, but just in case, have you ever had two EA/Origin accounts merged or games moved to a different account?
