Unable to download Sunlit Tides
Each time I try to download Sunlit Tides, the launcher tells me that I don't own it even tho I do.
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHey there @FakeCrazyAna,
It sounds like there may have been some issues with the transaction that we'll need the live support team to look into further with you and see what's going on- here on the forums we don't have access to take a look into your specific account details and investigate into this.
Please reach out to live support from the help site here so they can review your details with you- if you have any issues getting in contact with live support from the site, please let me know!
@EA_Solaire I have the same problem and I can't find the live channel...
- EA_Solaire
On the site here, please select The Sims 3 as the product, then select PC-> Manage My Account-> Manage Payment Details and you should be seeing the current available contact options there.
