Unable to log in to Launcher
I've been chatting with the EA Helpdesk all day. They told me to post here because I guess they can't fix it unless i do this. Using my completely up to date pc to play the Sims 3 worked until yeste...
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witchywomin Did you change the password when this stopped working, as in, could a password change have triggered the issue? Or did you only change it after you couldn't login?
And among the suggestions, did you specifically clear the cache for Edge's Internet Explorer-mode data? This is what the launcher uses even if you never use Edge at all. Did you delete the file labeled [your email].bin in Documents > Electronic Arts > The Sims 3 > Downloads? I would suggest doing both at the same time if you haven't already.
I have cleared every cache on edge, in the sims files, and no, i did not change my password until the EA Helpdesk told me to. I cannot delete the email bin file because there is nothing in the downloads folder because I can't play the game that would generate said file.
I appreciate your suggestions but I have done all of it.
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