Unable to Log in to the Store

Question

@EA_Cade
The first time I try to log in, it takes me to the Log in to Your EA Account screen. I put in the correct login information and it takes me to the sims3 site. Attempting to click the login option does nothing the first two times, then it gives the 502 Bad Gateway error screen.

I tried clearing the cache in both Edge and Chrome. I get the same result with both browsers.

lisasc360 · Answer

EA_Cade has someone looking into this already as someone created a thread over in The Sims 3 General Discussion that was wondering if the site was still up.

lisasc360 · Answer

Here is the link to the other thread that I was talking about... :)https://forums.thesims.com/en_US/discussion/1004040/sims3-web-page-no-longer-viable#latest

warthogracer · Answer

I was having trouble logging in too and I use Firefox on Windows 10. I could still login after multiple tries. I did get some 502 Bad Gateway errors.

warthogracer · Answer

I thought this was that thread. Oops.

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Unable to Log in to the Store

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