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amilst's avatar
amilst
Newcomer
9 months ago

Graphics issues on my new laptop

I've been playing Sims 3 on my Windows 7 laptop for the last 10+ years, but it stopped working after EA's most recent update so I've finally taken the plunge and downloaded it on my new laptop. It's a 15 inch screen, the same as my previous laptop but something is way off with the picture. I've tried all of the available settings when the game is launched and it still appears stretched vertically (sims in CAS look tall and skinny, and the control bar that used to stretch all the way across the bottom of the screen displaying moodlets, etc. is now squished to half the size). Screenshots attached.

Here's my laptop details:

Processor    11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz   2.90 GHz
Installed RAM    8.00 GB (7.65 GB usable)
System type    64-bit operating system, x64-based processor

Edition    Windows 11 Home
Version    23H2
Installed on    ‎12/‎29/‎2022
OS build    22631.4602
Experience    Windows Feature Experience Pack 1000.22700.1055.0

3 Replies

  • Hi! 

    I'm almost having the same problem! Except your "way off" is my "used to".. I updated my computer last night and before that, there were no problems with scaling, resolution or graphigs in the sims 3. After the update, my game sort of "minimalized" and the scale went really small.. I've seen that some people have the game in this resolution (when the control bar is not that stretched, like you wished for), but it just doesn't work on my laptop. What resolution are you having? I really want my game to look like that in your pictures again :D I feel like that the problem for me is that I try to change the resolution in the game but it just won't change it (?)

  • amilst  The Sims 3 user interface is designed to be a certain number of pixels tall and wide.  So if you're playing at a higher resolution than before, on the same size screen, the UI will take up less space.  This is normal and doesn't have a (good) fix other than to reduce the in-game resolution.

    Speaking of which, please list the in-game resolution, seen with the other graphics options, and also list your screen's resolution.  You can find the latter under Windows Settings > System > Display.  If they don't match, try changing the game to match your laptop setting.

  • ossikoira  If you still need help, please describe what happens when you try to change the resolution and you don't see a difference.  Does the setting revert, or does it stay as what you selected but the game looks the same?  Does it help to switch to windowed mode and quit/reload first?

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