Unable to update the game to 1.67

@brokenbr4straps First - there is only one physical disk for the base game that I know of. When you install from this disk SecuROM gets installed with root privileges and is considered a rootkit. It also installs SafeDisc. You need a disc in the optical drive to play. You need to find and install the 1.67 manual supper patch. Once the patch is installed the game should patch to version 1.69. This patch deactivates SecuROM and SafeDisc. Since Sims 3 release the DRM went from SecuROM to Origin to recently the EA app. Do you have Origin installed? Are all your games redeemed? If your games are in Origin they should be in the EA app. If you have your game redeemed to show in the EA app you can uninstall the disc version and you can get the download version which will download and install to version 1.69. No more SecuROM or SafeDisc as the EA app is the DRM for this game. The EA app is much different then the download manager that the game was released with. Origin and the EA app are like Steam. The EA app has to be running and you need an internet connection. You will need an internet connection to get the download version, patches and packs anyway. On the back of the jewel case the disk came in it says an internet connection is required. To redeem the activation code on the back of the manual you need to create an EA account. If I remember correctly there was an update just before each new pack was released. Now here's the thing - SecuROM and SafeDisc were poorly supported and after some time Microsoft and Apple decided not to support them in their operating systems. At that time EA created Origin to replace the DRM and just recently EA created the EA app to replace Origin. If you downloaded in 2021 you dl'd the version 1.69. from Origin which is why it worked. The discs are good for coasters. Yes you can install from disc but you 'll probably only get the base game. If you want expansion packs you need to get the patches or get the download 1.69 version