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Anonymous's avatar
Anonymous
13 years ago
Solved

Uninstall Error -5006: 0x80070003

I recently had to do a factory reset to my computer. I have a Samsung Notebook.

I was trying to reinstall all my Sims games last night and when I got to the fourth game, it asked me to update the game before it could continue. I clicked okay, and it took forever. It sat on the loading screen for an hour before I clicked to cancel and tried again. This time it went for about 30 minutes before I clicked cancel. I went through the launcher to manually update it and when I clicked the button, it wouldn't even begin to launch the update.

I decided to start fresh, so uninstalled the expansions first. When I got to the original Sims 3, it popped up with Error -5006: 0x80070003 and to contact EA. At that point the computer told me it needed updates, so I thought maybe the computer itself was preventing the game from working. I updated the computer, let it sit overnight, and tried again just now. It's still giving me the same error message. I tried putting the disc in to see if maybe the content had installed incorrectly, but it won't let me open the disc. It can read it and Sims 3 disc shows up under "My Computer," but it won't let me run it.

How do I fix this error and uninstall it? Then, how do I prevent it from happening again when I go to install the games again?

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    I love people who are able to search and find their own solutions 🙂

    Could you also accept your post as solution so people see that this is solved and what the solution was ?

    Thanks.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I didn't see that option at a quick glance! Blind as a bat sometimes, I swear... Thanks for pointing it out!

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