Hi
Apart from updating the operating system to Mavericks, did you change anything else that would affect the game? For example did you install new content or expansion packs or run an update on the game? How much RAM does your Macbook have? When you uninstalled the game, did you do a clean uninstall before reinstalling it (see below)? What happens if you cleanly uninstall and then just install and patch the base game - try to get to that point first, before adding in any further content.
Caspin
Clean uninstall/reinstall instructions
When you uninstall TS3 games on your Mac using the uninstaller, the game leaves behind stray files and isn't completely removed from your computer. These files may conflict with future installations. It is best to completely remove them. BluebellFlora's website provides a guide on how to do this:
http://bluebellflora.com/the-sims-3-on-a-mac/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
After cleanly uninstalling, install the base game and patch it up to date. If you cannot update via the Launcher, download and apply the latest cumulative manual patch (called the superpatch) for Mac. Be sure to choose the right file - there are various 'regional' files for disc-users and one designated region 7 for Origin-users.
Check that your game works properly. Then install any EPs and SPs that you own, in order of release date.
Tips for Mac simmers
Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.
Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/
I restart my computer before I play TS3. Close down other things that are running in the background. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.
Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.
Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level. The current patch is 1.67.
The game runs better if you switch off the memories system and disable the in-game Store and social features.
For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here: http://bluebellflora.com/how-to-play-the-sims-3-on-a-mac/
I have a app on my Mac that is called AppCleaner that completely uninstalls apps and any files associated with that app from my computer, even after using that app I go completely through all my folders on my computer and searching for a delete any files that may have been missed. After doing this I still am not able to run the game after reinstalling it.
@lovelybeauty33 wrote:
I have a app on my Mac that is called AppCleaner that completely uninstalls apps and any files associated with that app from my computer, even after using that app I go completely through all my folders on my computer and searching for a delete any files that may have been missed. After doing this I still am not able to run the game after reinstalling it.
In general it's best to uninstall the game according to BluebellFlora's guide rather than using clean-up Apps. Also be aware that some of the files left over after uninstalling the game are "hidden" and not therefore easy to find and delete after searching. Also it sometimes occurs that the clean-up apps do harm to the Mac by over-zealously deleting files that are actually wanted.
After removing the game and checking for residual files, what happens if you just install and patch the base game with no expansions? Can the base game alone not even open?
