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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

Used Dragon Valley Code seen as invalid

I bought the Sims 3 Dragon Valley around Christmas at a mall, and the game was used. I just recently tried to install it, but each time I entered the code for it into the launcher it called it invali...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    The fact that they were selling the game used is not okay; it's not possible to verify that you can actually USE the code before you buy it used, and not having that new code is detrimental to playing your game. You need the code to be unused currently to even download it to your computer. If that code is already in use for another computer - say, the original owner didn't delete the game thoroughly, or the code is registered to another EA account than the one you're trying to log in from - then you won't be able to use the game at all. 

    I guess what I'm saying is, is to return that used copy since it doesn't have a useable code. As much as it sucks, you're going to have to demand your money back and explain to them why you can't buy a used copy of the Sims (as the code is invalid). Go buy a new version of the Dragon expac, through Origin (where you won't need a verification key, since it'll be connected to your account), or through a retailer near you.

Anonymous's avatar
Anonymous
12 years ago
Approved

So at first I thought the code it had had been redeemed already. I then redeemed it online, and was able to install Celtic Lands. However, that is the only code that came in the case, and that code doesn't work for the Dragon Valley world. I'm really confused, so someone please help me so I can get a new code or something so I can install the world.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    The fact that they were selling the game used is not okay; it's not possible to verify that you can actually USE the code before you buy it used, and not having that new code is detrimental to playing your game. You need the code to be unused currently to even download it to your computer. If that code is already in use for another computer - say, the original owner didn't delete the game thoroughly, or the code is registered to another EA account than the one you're trying to log in from - then you won't be able to use the game at all. 

    I guess what I'm saying is, is to return that used copy since it doesn't have a useable code. As much as it sucks, you're going to have to demand your money back and explain to them why you can't buy a used copy of the Sims (as the code is invalid). Go buy a new version of the Dragon expac, through Origin (where you won't need a verification key, since it'll be connected to your account), or through a retailer near you.

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