Various Sims 3 Bugs
First bug is to do with the launcher itself. The launcher opens but the main "welcome" page is just a blank screen. If left long enough the screen changes to white and says "504 Gateway Time-Out". I'...
Forum Discussion
@Corvinus6259 There are a few different issues here. First, for the blank launcher, the browser cache to clear is Internet Explorer's—even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.
https://kb.wisc.edu/page.php?id=15141
That should hopefully take care of the attempts to automatically login as well. The other thing to point out about the launcher is that there have been a few different errors on the EA side over the past six months or so. They've all been resolved, after varying amounts of time, but it sounds like you saw at least one or two of them.
As for the packs that aren't registered, you could still add the codes to your account nowm provided they haven't been used. Or, if you registered them on the old Sims 3 store site, you could have EA customer support merge that account with your current one. (Keep in mind that any store content owned by the old account would likely not transfer over to the new one.) Otherwise, you could always contact support and ask what happened to your codes. It's possible you'd be able to get a support rep to manually add them to your account, although that doesn't always work.
https://help.ea.com/en/contact-us/
It's unlikely that a reinstall would fix any specific issue with the game—most problems either have less intrusive solutions or are on EA's side. But if you have a specific problem at any point, please describe it, and I'll try to help. There are so many issues with the game these days, and each one needs to be addressed separately; there's no cure-all solution to be had.
- @puzzlezaddict I've done all of these things, the issues are still occurring on and off and have occurred on and off for probably a couple years now.
I've become used to just giving the game a break for a few weeks, sometimes even months, before it starts to just work again. I also only have one account for my sims so all of my games should have been merged into Origin, but they weren't. The codes aren't missing, I do have all my physical copies and codes still, the issue is that they should have all merged but didn't so uninstalling and reinstalling becomes a hassle when Origin only has half of them, leaving me to manually do the other half.
I'm at a loss anyways, none of the things makes sense and all the obvious fixes don't actually do anything.@Corvinus6259 When I said missing content, I meant that some of your packs don't show in your Origin library. I can't help with that—account issues like this need to be handled by customer support. Whether you want to go that route or not is entirely up to you.
For the rest, there is no one solution. Each problem that's appeared has had a different fix, if there has been a fix at all. So I can't tell you what to do to prevent or fix issues that haven't happened yet, or even to lower your chances of having them in any significant way. The game hasn't been patched in years, so there's no fix forthcoming from EA. Windows keeps getting updates, as do drivers and other associated programs.
So then all we can do is address each issue as it crops up, hope we can work around those that aren't on the EA side, and ask EA to fix the ones it causes. Again, if you have a current issue, you're welcome to post about it here and ask for help. But there's not much point in doing general troubleshooting without a specific problem to solve.
- @puzzlezaddict The issues have happened. I've listed all the current issues that are occurring, and just stated that these exact same issues have been occurring on and off for a few years, and the suggested fixes you offered (Clearing the caches through internet explorer) I've already tried and it does not work to fix the problem..
The specific problems are that the game launcher doesn't load properly, and IF I can manage to get the game itself running, the automatic sign in tells me that my account information is invalid, as if the account itself doesn't even exist, even though it 100% does. These both cause massive lagging and saving issues within the game itself. But I've cleared internet caches. I've cleared game cache files. I've uninstalled and reinstalled the game. All of which I stated in the original post..
If there's really nothing else that any person can possibly come up with that may fix these issues then I guess I'm out of luck.
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