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Katharina971's avatar
12 years ago

Warning: Graphic Device Not Found In Database: 0x9712 "ATI Mobility Radeon HD 4200

Hello,

I am French and I haveThe Sims 3, World Adventures, Ambitions, Late Night, Genrations, Pets, Showtime, Seasons, University Life, Island Paradise and Diesel Stuff. Since August, I have a problem with my sims. I play and suddenly the screen goes black and a message appears: "The Sims has stopped working". So I run the crash log and analyze the software tells me "Warning: Graphic Device Not Found In Database: 0x9712 "ATI Mobility Radeon HD 4200". I do not understand this message because I always play the sims with the same computer and the game worked fine. Moreover, my graphics card is up to date. I also did what this site told me to do but it did not work:
http://www.modthesims.info/wiki.php?title=Game_Help:Getting_new_graphics_cards_recognized_by_the_game
Help!

Where can come from this? And how to solve it? I'm additional sims and not able to play makes me sad.

Please answer me quickly enough.

1 Reply

  • I would run a hardware check on the graphic cards to see if everything is fine.

    Is the game recognizing the card properly after the changes you made ?

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