@behr12 wrote:
Did you ever get a response to your issue. I am having the same problem. I tried to install sims3 on my laptop but it was too old and the game would not work. I bought a new laptop and tried to reinstall using the disk and it is telling me my registration code has been used. I have the original disk that I bought with the registration code. What can I do? I hope I do not need to buy the game again it is brand new not yet used. Please help me.
if your getting that message installing from disks contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
