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Anonymous's avatar
Anonymous
12 years ago
Approved

When i try to reinstall my Sims 3 it says the code has already been used!

I bought my Sims 3 awhile back and installed it with Orgin fine. After my computer was messing up i had it fixed(basically just cleaned out) now i am trying to reinstall Sims 3 and it says my code has already been used... basically pissed.

2 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Are you trying to install it from Origin? If yes, then you shouldn't have to type in a code there, you can just download it from Origin.

  • Once you register a game/pack that code is locked to the login you used to register the game/pack. If you can not remember the account you need to contact an EA game consultant at Contact EA. If you are sure you are logging in to the correct account you will still have to contact EA customer service to correct this issue.