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Lyssabe96's avatar
5 years ago

When I trying signing in with my EA account it says my email is worng

When singing in to my EA account to play, it says my email is invalid but it’s the same email I used to login to my account to do this. 

3 Replies

  • Yes, it works on the website. Password is correct. Just won’t let me sign in when trying to play. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Lyssabe96  Try clearing the cache for Internet Explorer.  Even if you never use it, the game does for some purposes.  Be sure to uncheck the box to preserve data for favorite sites.

    https://kb.wisc.edu/page.php?id=15141

    If that doesn't help, try changing your password to something with only letters and numbers, no special symbols, accents, etc.  Then clear IE's cache again.

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