Whenever I try to install Sims 3 Supernatural from my origin, I get an error 404 "file not found".

Try using an cable instead of wireless to download to guarantee a more stable connection.


Make sure nothing is blocking the connection (firewall, anti virus, another program)

Here's a list of programs that are known to cause a conflict: https://help.ea.com/article/programs-that-may-cause-conflicts-with-origin

Maybe this link does help you some: https://help.ea.com/article/how-to-troubleshoot-installation-issues


It could also be a server issue on EA's side. Heavy load atm.

Thank you! I think it might be a server because whenever I try to download it I also noticed I get a message saying something like "there is a problem with the server." I don't remember word-for-word, but yeah.

And yes, I do have Avast! but it was turned off at the time. ☹️

Is this solved or do you still have issues ?