Forum Discussion

tarakitten's avatar
7 years ago

Where do I find the serial code for my Origin purchase?

I purchased a copy of The Sims 3 Into The Future on Origin and I cannot find any way to access the serial code. I need the serial code to register my game on thesims3.com to get the bonus content. There was no serial code in the email I received from EA confirming my purchase.

2 Replies

  • @tarakitten  If you bought through Origin, there should be no need to register your game in the TS3 store.  The two share information, and your account will be updated automatically.  If you're not seeing the pack listed on your store page, try clearing your browser caches (be sure to uncheck the box to preserve data for favorites), or using a different browser.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    7 years ago

    @tarakitten If you purchased ITF through Origin the pack should be activated automatically. If you check the purchase history in Origin the activation code should be included with the purchase listing.