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Anonymous's avatar
Anonymous
12 years ago

where do I get Super Patch for sims 3?

I was asked today to install a super patch by an EA Game Specialist, so it could hopefully fix my problem on my account, but, when I put in the weblink: Download/install the Super Patcher from here: http://help.ea.com/en/article/the-sims-3-super-patcher/ into my browser, it came up with something else and I'm deeply confused what to do next, I was wondering if anyone could help with this problem.

I was also wondering how do I change my name because I'm stuck with the name "Ihegbu" and I have no idea to change it

8 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    ok usually say you live in the US then the patch you need is from Region 1 then download the patch oh and there are patches for pc and mac so be sure to get the right one

    see the FAQ which I hope makes more sense of it for you http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-67-Manual-links-and-more/td-p/67858

    emm forgive my been nosy fix your problem on your account ? logging in ?

    if you still need help with this let us know and seek other help for you

  • Anonymous's avatar
    Anonymous
    12 years ago

    thanks so much for the response my post rumbutter and I don't it was nosy at all lol, that was very sweet of you, I'm not having problem logging in, it's just that I'm having problems with purchasing stuff and that also includes redeem codes for some reason when I try to redeem the code it doesn't appear in my purchase history, which is kind of a bummer

    , I'll definately check out the suggestion you made, thanks ^^

  • Anonymous's avatar
    Anonymous
    12 years ago

    Oh, yeah, I was also wondering how do you change your country to US because I have no idea how to do that

  • Anonymous's avatar
    Anonymous
    12 years ago

    I just looked on the site that was suggested, but, unfortunately I'm still confused as what to do, please help

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    sorry for late reply I was testing something in game lol

    ok to change the flag to the country you live in for example I live in the US you live in the UK  on the sims3 site where you see the flag there is a drop down menu

     so you'll select English in the drop down menu then the side menu will open click UK this sets the flag to your country

    redeeming codes if you redeem a code for a game in your origin account the icon for the game shows up in your my games tab then right click that icon your code shows up there for store worlds codes even if bought in origin or on a disk those codes are redeemed for the world in your the sims 3 account which then gives you the world to download and install the code is no longer needed for the world as the item should show up in your the sims3 my store account purchase history to download and install or to redownload and install should you need to then there's the codes for EA cash cards  which you redeem on the ea cash card thingy and will go to your ea account balance but can be redeemed for simpoints on the sims3 account but then again there can be an issue with just getting an invalid or code already used we have an FAQ on that but that also means contacting the CS via live chat to sort code already used/invalid codes and sometimes that can happen if the person has more than one account but logged into the wrong account the one not associated with the sims 3

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    p.s.

    if your still stuck with getting the patch met us know so I can post in the helpers corner to see if someone can explain it better

  • Anonymous's avatar
    Anonymous
    12 years ago

    it's ok lol

    Well, I've tried changing the country, thanks for show me though😕mileyhappy:, but, I'm still confused in terms of where to get the patch because I didn't find anywhere on the page that provided that. When I tried putting in the redeem code for hidden springs for instance it wouldn't show up in my purchase history, so unfortunately I can't download it into my game because my purchase history is showing as a blank page and it says I have no purchases in it, which is really odd.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    ohh sometimes with the hidden springs that can add the points to your account to buy it instead of the

    from the FAQ on the worlds

    The world can either be bought through Origin or as Code in a box in a retail store.

    Hidden Springs is probably the most difficult to redeem if you bought the disc version (available also in the world bundle). The retail version does contain a disc but there's not much on it (the world sure isn't).  To make it even more confusing, when redeeming the code or going through the install process, for some the world isn't added to your purchase history but you get Simpoints credited to your account. You can then use to those to buy the world here: Hidden Springs. It doesn't matter that it says it costs 2000 SP on the page. If you got 2450 SP credited, that's what it will cost. The disc version is only for the world, there's no extra Simpoints. You can also only use those for the world itself and not buy something else.

    There seem to be disc version around that give you a code that add the world directly to your purchase history. So if you don't get Simpoints, check there.

    I'm unsure how the Origin version works but you might be getting points credited to your account as well.

    other things to check are up to date is java and adobe flash player I have to go off for a bit will check back in when I get back in about 2 hours

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