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Anonymous's avatar
Anonymous
12 years ago
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why can't I download my sims3 pc game?

My game isn't where it should be so I can't download my sims3 pc game. Could someone please let me know how I can download my sims3 game. thank you

1 Reply

  • If it doesn't show up in myGames on the Origin client, make sure it's not hidden and if that is not the case, talk to a customer support game advisor

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Describe your issue with a few words
    4. Select Product: The Sims 3
    5. Select Category: Billing/Purchasing or Account Management
    6. Select Platform: PC
    7. Click Find solution
    8. Scroll down and click I still need help
    9. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html