Won't install Sims 3 Dragon Valley
I don't understand. I bought this game from Wa-Mart, put the game disk in, it went through the whole installation process, then the launcher prompted me to type in the redemption code, which I did, b...
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Try redeeming the code here: https://store.thesims3.com/myAccount.html and then download it through your purchase history: https://store.thesims3.com/purchaseHistory.html
If the code doesn't work, it might already be redeemed so check the history to download it from there.
I've been trying to do the EXACT same thing, NOTHING is working. it keeps giving me an error and telling it wont install. I looked thru the stuff in the case and I see a 90 day warrenty but I know thats not true because MOST stores will NOT take a disk of any sort back. I cannot get the game to install, I cannot get the code to be redeem when I click the link. It literally doesn't take me any where. What DO YOU guys at EA suggest? Why can't you just make it simple like you USE to back in the first sims 1 and 2? now we have origin and it just pisses everyone off. You aren't steam STOP IT.
- Does is show up in your purchase history on thesims3.com ?
- Did you try loading the purchase history with another browser ?
- What error are you getting ?
- Approved
All the package tells you is how to install the base game not the world which I find pointless.
For anyone still having the problem....
1. Install on your computer
2. Go to thesims3.com
3. Log in
4. Go to "My Account"
5. Find the tab that says "redeem code"
6. Enter the code that is found on the black and white packet inside the game
7. Go to your purchase history and download
- Approved
Ive redemed my code. It shows in purchase history. i hit download. it pulls up the Origins launcher and then sits there. No Dragon Valley showing nothing. just the sims 3 and thats all.
- Approved
Hi there,
I redeemed my code on the website because when I tried to install it it would skip the step to enter the code. Anyways, it worked online and it did appear in my purchase history but it will not download. It says an unknown error occured and it refuses to download anything.
What is your base game version right now ?
Open the launcher and check the number in the lower left corner.
If you're not at 1.63, please update your game.- ApprovedThank you!!
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