World Adventures crashes back to The Sims 3
The game has been playing properly until a few days ago when it started 'crashing' in the middle of playing World Adventures. It goes back to The Sims 3 and all the World Adventures play is lost.
Forum Discussion
Hi again,
I have deleted the five cache files as instructed. I also checked the Current Game folder, but it was empty.
I can send my Sims (usually a married couple) to a World Adventures location and play them there for maybe fifteen minutes or more (I haven't been watching the time!) and then, for no obvious reason, the game suddenly goes back to the base game and all of the World adventures play has disappeared. If I carry on playing the base game for a while and then want to save and exit the game it will not do either. The other evening I had to pull out the electric plug and shut my computer off that way as I couldn't get out of the game! The next day the whole time that I had played had disappeared.
The first time I had a problem was when I only sent ONE of a married couple on a World Adventure. The Sim played fine and returned to the base game, but if I remember correctly after I continued playing the base game for a while and then wanted to save and exit it wouldn't. When I send a couple on a World Adventure I have one play an adventure (for Visa points etc) and I have the other one buy books relevant to the specific location and read them. I then swap them and send the other on an adventure to earn Visa points etc. Is this causing problems?
I am now going to play, and will see what happens! I shall save the game before sending any Sims on World Adventures, just in case!
@suecorn13349 Are you saying that when you send your sims traveling to a vacation world (China, Egypt, or France), and you play for a few minutes, you suddenly find your sims back in their homeworld without doing anything to send them home? If so, that's quite strange, and not something I've ever heard of before. Crashing without saving your vacation world play would be unsurprising, and there are things you can do to lower the risk of that happening. But please describe exactly what you're seeing, so I know what to suggest.
By the way, if you ever need to force quit the game, please don't pull the plug on your computer entirely. It's not healthy for your system, and it's also unnecessary. To force quit in Windows, click control-alt-delete at the same time, and select Task Manager. (With some motherboards, it's control-alt-Windows key-delete.) You'll see a list of running processes. Select the Sims 3 entry and click End Process. If that doesn't work, hold down the power button on your computer until it shuts down, or press the Reset button if you have one.
Sorry about the delay in replying.
I sent one Sim to Egypt and that worked properly, no crashing. However, today I sent two Sims to Egypt and played for maybe ten minutes when the game suddenly crashed. This time I found myself back on the Origen sign in screen, not even in the game at all. Usually when it crashes it goes back to the base game and I've lost all the World Adventures play that I had been in the middle of playing. I've had problems signing in to Origen recently too. Today I just had to click on the game icon to start playing as the Origen screen wouldn't (couldn't) get the game running.
@suecorn13349 For the Origin issues, try clearing its cache, and if that doesn't work, uninstalling it "the hard way" and reinstalling.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
For the crashing, I have a couple different thoughts. First, open a File Explorer window and type "deviceconfig" without quotes into the search bar. If you get more than one entry, please copy the file path for each one into a post. You can see the full file path by hovering over it (directly underneath the word deviceconfig).
Please also run a dxdiag on this computer and attach the results to a post. Here are full instructions:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi,
Well I've done the clearing of my cache. I played the game last night and it (started) went back to where it had crashed the other day (Egypt). I played for quite a while, saving as I went, then sent my Sims back home at the end of their vacation. I played for a short while afterwards then saved and exited. It all worked properly I'm pleased to say.
I also did the dxdiag this evening and will TRY to attach it! I haven't done anything else, like the hard delete for Origin - that sounds rather drastic as if I get it wrong I could mess up my computer. I think (hope!) it's not necessary!
