Forum Discussion
Hi,
Well I've done the clearing of my cache. I played the game last night and it (started) went back to where it had crashed the other day (Egypt). I played for quite a while, saving as I went, then sent my Sims back home at the end of their vacation. I played for a short while afterwards then saved and exited. It all worked properly I'm pleased to say.
I also did the dxdiag this evening and will TRY to attach it! I haven't done anything else, like the hard delete for Origin - that sounds rather drastic as if I get it wrong I could mess up my computer. I think (hope!) it's not necessary!
@suecorn13349 If Origin is working again, there's no need to uninstall and reinstall it. Clearing its cache is usually good enough, but when it's not, uninstalling "the hard way" is the next step. It wouldn't mess up your computer if you followed the instructions, but if you're uncomfortable with them, or you're not sure you know what to look for, there are apps that do the work for you. Still, don't worry about it unless Origin starts causing problems again.
I'm glad to hear that you could play properly for at least one session. The fact that you sometimes see an earlier instance of your save, as in, before you travelled, is so strange to me. The only thing I can think of is that perhaps OneDrive is trying to sync your local Documents folder (the one stored on your computer) with cloud storage.
Do you have OneDrive enabled, and is it automatically storing your Documents folder? If you open a File Explorer window, you may see a OneDrive entry on the left, along with the other folders usually displayed. Just click on it and see if there's a Documents\Electronic Arts\The Sims 3 in there. If there is, and your saves start reverting to earlier gameplay, we can troubleshoot that. OneDrive is not difficult to tweak, although the settings aren't always obvious.
There's nothing in your dxdiag that jumps out; your computer seems fine overall. It does look like there's an adblocker of some sort (StopAd?) that's throwing errors. But if you're not noticing any problems, you don't really need to worry about it.. If you are, maybe the adblocker just needs to be updated.