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Anonymous's avatar
Anonymous
12 years ago
Approved

World Adventures is greyed out on My Page

Hello,

I've tried to search the foums and tried a couple of suggestions but I still have this problem. I bought the game several months ago along with several other expansion packs (direct download from Origin.) The other EP's all show up, but for some reason not this one and I can't download the free Explorer's loot either. When trying to manually enter the serial code it says it's invalid. I'm aware it should have registered automatically and indeed I do have access to all ingame content, but I just wanted to know if this is just minor glitch or if it might cause a problem if for any reason I need to redownload it later on?

pc
technical issues

4 Replies

  • xPolarWolfiex's avatar
    xPolarWolfiex
    11 years ago

    I have this same issue, I bought the world adventures via origin, however I don't believe there was a code sent with it all it says is install via your games on origin, all my other games have been activated and worked on my sims 3 page so I'm not sure why the world adventures is greyed out. So the redeem code that the support suggest below won't work because I can't do it.

  • xPolarWolfiex's avatar
    xPolarWolfiex
    11 years ago

    P.S. I was able to get my free explorers loot, I just want the world adventures to no long be greyed out as I own this.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    you might have to contact CS to see IF they can manually add the icon you your my page this one of the expansion packs that seems to have an issue showing up on the my page BUT if it is registered in your orign account and shows up in your origin my tabs games then it is registered you where able to download/install  the icon is highlighted in your launcher and you can play it then everything is fine

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