@kyungss88 Please try installing one world into a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, download a fresh copy of one world, and wait a full minute after you think it's finished downloading. Make sure the world's thumbnail has loaded in the launcher's Downloads tab, then install the world and see whether it loads.
If this works, you can rebuild your user folder, as described here:
https://answers.ea.com/t5/Store-Issues/Read-First-Sims-3-Store-guide/m-p/13479974#M1296
Make sure to install each world on its own, not in a group with anything else.
If the first world you try to install doesn't work, try with another new Sims 3 folder (you can trash the new one you made where the world didn't install properly) AND a different browser. Firefox works well for most people.
I was able to create a new folder for sims 3. However when I try to install the world via launder, it pops up with a member login message. When i put my details, it just pops up again even though my password and email are correct!
@kyungss88 To cover a few possibilities at once, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. You'll be able to open Sims 3 without reinstalling anything.
If you have the same issue in the new account, please uninstall Sims 3 using Revo Uninstaller (the free version is fine). I wrote this guide for Sims 4, but the process is the same:
Make sure you rename the Sims 3 folder that contains your saves so Revo doesn't flag it for deletion. I would suggest testing first in the new Windows account, again, just to be thorough.
I’ve managed to do this and the login error is not there anymore.
But my CC is not on this new account so is there a way to transfer it? or do I have to manually download them again?
