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karoschmitz's avatar
karoschmitz
Seasoned Veteran
4 months ago
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@rachelwolfeThanks a lot for the hint!! When you are checking in Willow Creek and Newcrest, is there a pattern about which lots tend to break first? Are these especially big lots or just always the same lot locations? I wonder where I should load into to see if I have this issue yet, I randomly loaded into 1 per neighbourhood in Willow and Newcrest and all surrounding lots still look like the one I had placed. Is it mainly these 2 worlds where it's good to check regularly? And are you visiting them in live mode or build mode when you observe the surrounding lots to be wrong?

indywara's avatar
indywara
New Vanguard
4 months ago
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@karoschmitz 

I can answer some of your questions. For me houses disappear when there are too many lots/sims in the worlds. There is some kind of threshold of lots and sims for when the game gets buggy and the lots disappear. I haven't found out when this happens exactly and I don't play with big lots. 

My workaround with this issue is to not play with every pack and to delete lots in worlds I don't use. It's best to just focus on a few packs and worlds and then you should be save from this game corruption. The more packs and worlds you use, the faster your save will get corrupt. Hope this helps.

  • karoschmitz's avatar
    karoschmitz
    Seasoned Veteran
    3 months ago
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    @indywaraThanks so much for sharing! 🙏
    I remember Sims 3 had this work around that it asked you to only use a few packs at a time, but for Sims 4 this has never been communicated by EA, which makes me think it is not intendend that way and will hopefully be still a bug they fix. (fingers crossed!)
    The main reason why I buy all packs is to have more worlds in my save and all the gameplay additions to extend my gameplay with at the same time. It would be really really sad to have to remove packs, especially as I only play with 1 save (I'm playing rotationally). It wouldn't be an option for me, but then again when the save corrupts I would also try to find ways to save it, even if it meant deleting some lesser used lots..
    But ultimately I think I would stop playing, as this would be an issue that frustrates so much, that it would outweigh the happiness and relaxation of playing.. 😔
    I wonder if it is naive to hope for a fix from EA after all this time now..

    I wish EA would at least communicate to us, what insights they have so far - what the actual limitations are, so we can work around them instead of risking to ruin our saves because they didn't share their information..

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 7 years ago
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English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.77.131.1030 Wha...","body@stringLength":"2717","rawBody":"

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.77.131.1030
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get together, Get to work, Dream Home Decorator, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Paranormal Stuff, Nifty Knitting, Tiny Living, Moschino, My First Pet, Laundry Day, Toddler, Fitness, Bowling Night, Vintage Glamour, Backyard, Kids Room, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Perfect Patio, Luxury Party
Steps: How can we find the bug ourselves? I am really unsure it happens randomly either when loading the game up or by loading in a new lot.
What happens when the bug occurs? The entire town's lots become unplayable. A green or orange exclamation point shows up on the manage town screen. The sims cant go to those lots and if you are already loading into the lot it is completely gone.
What do you expect to see? Playable lots
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

\n

‌

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When I either load into a game or load into a lot while playing the game, the lot will disappear and when I go to manage world view, or am loading in for the first time, every single lot has a green or orange exclamation point. They are completely unplayable and I loose everything. If its a home lot, all pets are also gone. Everything.

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I don't have cc or mods installed.

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I have tried everything. I save before visiting other lots because it happens so frequently and randomly I never know when it will break. Sometimes it takes multiple reloads back into the game to fix it. Only sometimes. Others its completely broken and never fixes. I have removed cache files. I have repaired the game. I have fully uninstalled and reinstalled this game. It doesn't matter it keeps coming back.

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Also these aren't gallery lots. These are Maxis lots installed from the very beginning.

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Edit By Crinrict: Adjusted title

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@karoschmitz 

I can answer some of your questions. For me houses disappear when there are too many lots/sims in the worlds. There is some kind of threshold of lots and sims for when the game gets buggy and the lots disappear. I haven't found out when this happens exactly and I don't play with big lots. 

My workaround with this issue is to not play with every pack and to delete lots in worlds I don't use. It's best to just focus on a few packs and worlds and then you should be save from this game corruption. The more packs and worlds you use, the faster your save will get corrupt. Hope this helps.

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@karoschmitz 

I can answer some of your questions. For me houses disappear when there are too many lots/sims in the worlds. There is some kind of threshold of lots and sims for when the game gets buggy and the lots disappear. I haven't found out when this happens exactly and I don't play with big lots. 

My workaround with this issue is to not play with every pack and to delete lots in worlds I don't use. It's best to just focus on a few packs and worlds and then you should be save from this game corruption. The more packs and worlds you use, the faster your save will get corrupt. Hope this helps.

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Please use this thread going forward: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272 

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Adventurer","color":"000000","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:11557998":{"__typename":"ForumReplyMessage","id":"message:11557998","revisionNum":1,"uid":11557998,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11557998"},"body":"
@MissLjupka wrote:
@olga_k2 wrote:
Now only the most experienced players can notice the problem, before it's too late to roll back the save.
Would you or someone else who knows be so kind to summon up the signs of a potential corruption before it's too late?

I did not experience this terrible corruption yet because I am extremely careful since the Release of For Rent. I must admit that I got very paranoid about lot corruption this year. It causes so much anxiety for me to the extend that it is not healthy anymore. 

I would be thankful if someone could - in a few words - write down the warning signs of a coming game corruption, so I and others can notize it early enought to roll a save back before the big corruption breaks out. 

Thank you.

What is the size of your current save file? For me, 130,000 KB is when the corruption starts. That is Rent DLC off or on. I can basically play the game normally if the save file is 120K to around 125K KB. I hear some people can play up to 140,000 KB before corruption starts.

Once I notice that my save file has reach 130K, I have to start deleting some lots. First is the Rental Residential as those lots take the most memory, then I start with the big lots like 40X40 and up. 

For some reason, on the new Life and Death DLC, I started playing the quests and Reaper Career, the memory started to sky rocket up and starting to corrupt my lots in Willow Creek and New Crest. That's when I reload and start deleting lots. It really sucks but that's the only way I can play the game.

","body@stringLength":"1945","rawBody":"
@MissLjupka wrote:
@olga_k2 wrote:
Now only the most experienced players can notice the problem, before it's too late to roll back the save.
Would you or someone else who knows be so kind to summon up the signs of a potential corruption before it's too late?

I did not experience this terrible corruption yet because I am extremely careful since the Release of For Rent. I must admit that I got very paranoid about lot corruption this year. It causes so much anxiety for me to the extend that it is not healthy anymore. 

I would be thankful if someone could - in a few words - write down the warning signs of a coming game corruption, so I and others can notize it early enought to roll a save back before the big corruption breaks out. 

Thank you.

What is the size of your current save file? For me, 130,000 KB is when the corruption starts. That is Rent DLC off or on. I can basically play the game normally if the save file is 120K to around 125K KB. I hear some people can play up to 140,000 KB before corruption starts.

Once I notice that my save file has reach 130K, I have to start deleting some lots. First is the Rental Residential as those lots take the most memory, then I start with the big lots like 40X40 and up. 

For some reason, on the new Life and Death DLC, I started playing the quests and Reaper Career, the memory started to sky rocket up and starting to corrupt my lots in Willow Creek and New Crest. That's when I reload and start deleting lots. It really sucks but that's the only way I can play the game.

","author":{"__ref":"User:user:61448"},"isEscalated":null,"postTime":"2024-11-11T02:25:17.482Z"},"ForumReplyMessage:message:11558008":{"__typename":"ForumReplyMessage","id":"message:11558008","revisionNum":1,"uid":11558008,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11558008"},"body":"@MrJamesNguyen I just checked my file size and it is 277 MB, so definitely on the high peak. I haven't had the corruption happening yet, but have also never placed a residential rental, and remove those from Tomarang the moment I bought the EP, out of worry.
Maybe it depends on the computer power how much it can tolerate, or maybe it depends on more than just the size itself. I did a few tests and saw that the amount of Sims in the save have a strong impact on file size. Maybe that's why mine is bigger as I play rotationally since 4 years and have 137 Sims in the My households tab, and probably around 1000 Sims in the \"other households\".
But I'm defnitely super cautious, checking for any exclamation marks regularly and staying away from residential rentals out of fear triggering the issue ☹️
I'm also always saving in live mode, doing regular repairs, and keeping my mods updated (I use quite a lot of them, which could also be a reason for the high file size, although i don't use any build/buy CC).","body@stringLength":"1139","rawBody":"@MrJamesNguyen I just checked my file size and it is 277 MB, so definitely on the high peak. I haven't had the corruption happening yet, but have also never placed a residential rental, and remove those from Tomarang the moment I bought the EP, out of worry.
Maybe it depends on the computer power how much it can tolerate, or maybe it depends on more than just the size itself. I did a few tests and saw that the amount of Sims in the save have a strong impact on file size. Maybe that's why mine is bigger as I play rotationally since 4 years and have 137 Sims in the My households tab, and probably around 1000 Sims in the \"other households\".
But I'm defnitely super cautious, checking for any exclamation marks regularly and staying away from residential rentals out of fear triggering the issue ☹️
I'm also always saving in live mode, doing regular repairs, and keeping my mods updated (I use quite a lot of them, which could also be a reason for the high file size, although i don't use any build/buy CC).","author":{"__ref":"User:user:163760"},"isEscalated":null,"postTime":"2024-11-22T11:53:48.688Z","parent":{"__ref":"ForumReplyMessage:message:11557998"}},"ForumReplyMessage:message:11558010":{"__typename":"ForumReplyMessage","id":"message:11558010","revisionNum":1,"uid":11558010,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11558010"},"body":"

@karoschmitz A patch a couple of months back eliminated the exclamation marks without eliminating the problem, so you can no longer use looking for exclamations as a way of checking whether you have the bug or not, sadly. I have been periodically loading into particular lots in Willow Creek and Newcrest that tend to break first for me, just to check whether the surrounding lots look like defaults or like the stuff I've placed. That's about the only way to check for this now, I'm afraid.

","body@stringLength":"616","rawBody":"

@karoschmitz A patch a couple of months back eliminated the exclamation marks without eliminating the problem, so you can no longer use looking for exclamations as a way of checking whether you have the bug or not, sadly. I have been periodically loading into particular lots in Willow Creek and Newcrest that tend to break first for me, just to check whether the surrounding lots look like defaults or like the stuff I've placed. That's about the only way to check for this now, I'm afraid.

","author":{"__ref":"User:user:110469"},"isEscalated":null,"postTime":"2024-11-22T15:46:39.655Z","parent":{"__ref":"ForumReplyMessage:message:11558008"}},"ForumReplyMessage:message:11558015":{"__typename":"ForumReplyMessage","id":"message:11558015","revisionNum":1,"uid":11558015,"depth":26,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11558015"},"body":"

@rachelwolfeThanks a lot for the hint!! When you are checking in Willow Creek and Newcrest, is there a pattern about which lots tend to break first? Are these especially big lots or just always the same lot locations? I wonder where I should load into to see if I have this issue yet, I randomly loaded into 1 per neighbourhood in Willow and Newcrest and all surrounding lots still look like the one I had placed. Is it mainly these 2 worlds where it's good to check regularly? And are you visiting them in live mode or build mode when you observe the surrounding lots to be wrong?

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@rachelwolfeThanks a lot for the hint!! When you are checking in Willow Creek and Newcrest, is there a pattern about which lots tend to break first? Are these especially big lots or just always the same lot locations? I wonder where I should load into to see if I have this issue yet, I randomly loaded into 1 per neighbourhood in Willow and Newcrest and all surrounding lots still look like the one I had placed. Is it mainly these 2 worlds where it's good to check regularly? And are you visiting them in live mode or build mode when you observe the surrounding lots to be wrong?

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@indywaraThanks so much for sharing! 🙏
I remember Sims 3 had this work around that it asked you to only use a few packs at a time, but for Sims 4 this has never been communicated by EA, which makes me think it is not intendend that way and will hopefully be still a bug they fix. (fingers crossed!)
The main reason why I buy all packs is to have more worlds in my save and all the gameplay additions to extend my gameplay with at the same time. It would be really really sad to have to remove packs, especially as I only play with 1 save (I'm playing rotationally). It wouldn't be an option for me, but then again when the save corrupts I would also try to find ways to save it, even if it meant deleting some lesser used lots..
But ultimately I think I would stop playing, as this would be an issue that frustrates so much, that it would outweigh the happiness and relaxation of playing.. 😔
I wonder if it is naive to hope for a fix from EA after all this time now..

I wish EA would at least communicate to us, what insights they have so far - what the actual limitations are, so we can work around them instead of risking to ruin our saves because they didn't share their information..

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