[ARCHIVED] Reaper's Rewards: Quests Not Completing
Hey all,
Spinning up this thread to track a potential issue we're investigating related to quests for the Reaper's Rewards event not completing when they should.
Please use this thread ONLY if...
As the Reaper's Rewards event has now ended, this thread has been archived.
Thank you all so much for sharing the information needed to assist the team. Even though some issues weren't able to be resolved by the conclusion of the Reaper's Rewards event, we were able to use that data provided to improve the experience for future events.
As always, we continue to learn and explore how we can provide the best possible experience for all who play The Sims 4, and will use the information in this thread to make decisions on how we can best move forward for future events.
@livr14 I’d like to suggest something that solved my problem even though it messed up my storyline (I was actually training that sim of mine to become a reaper after the pack is released)… After deleting my AccoundDataDB file, I opened my game and played the same save. However, I created a new household and started playing with them instead of my main sim. When the time came for the mailperson to deliver my mail (I couldn’t risk trying the mail expenditure thing), the mail arrived, this new sim opened and read the newsletter and it actually worked just like it should and marked the task as completed! I could then complete the remaining tasks of week 4, and week 5! Now this new sim became my sim’s LI and they will create a Reaping Empire when the pack is released, lol.
@CreatorSS97 So you're saying that deleting my AccountDataDB will start the event over? Wouldn't it just make a new file but the rewards will still be claimed or will they be unclaimed? I'm so confused and sad that the game took my favorite Sims and made them go poof - See above post with picture of two female Sims.
@PurpleSweetTart As far as I understand, deleting that file just resets your current uncompleted tasks of the quests. Because, if you saw my troubleshooting in previous pages, I missed only week 4 and had problems completing the newsletter task of “Flirting with Death” (if I’m not wrong about the quest name). After I did what I previously tried (deleting AccountDataDB file and waiting for the newsletter with my main sim) didn’t work, I followed the same steps but I added a new household to the save that I had been playing (because I didn’t want to lose my story progress there, I spent so much time with my sim as well). My main sim is still in the same save and I had no problems completing the other tasks with him. I hope this clears things a little bit more but if you have further questions you can dm me. Like you, I tried all the things suggested for quest issues and the move I explained was the only one that worked for me. I guess my main male sim does not like reading letters, maybe yours don’t enjoy researching lol.
Xbox One X Account not completing "sleep potion", but is marked as completed (obiouvsly no mods/cc is on Console!) repair game is not an option, so I reinstalled. Don't work anyway.. Account 1 PC Windows before same as Console, after followed the guide removed all cc/mods. Nothing. Rewards messed up.. Account 2 and 3 (mods cc removed) all OK (Win. Accounts). Account 4 Win, I do tomorrow... In God or EA I trust! Lol. Seriously. Take Action. Resolve this HUGE problem. T. 🤨 ☹️ 🤐
I'm facing the same problem on PS5. Attached image is in Japanese sorry, but it says all quests have completed but I am not getting the last reward "sleep potion".
@CreatorSS97 I have questions about what happens even if I delete that file and make new Sims, my Sims had a Death Flower, an angelfish and a pomegranate, and their greenhouse had snapdragon/lily/Orchid (no orchid yet) flowers. One of them had a Death Flower I was going to have her plant it but I waited in case that wouldn't count for a future quest. I'm not likely to find a Death Flower in a shop again, or the angel fish at the Potion Shop. I'm not wasting another 2 weeks finding that God forsaken fish. My two Sims fished everywhere I was told to fish and had fishing levels 9 and 10. I would have DM'ed you, but I must have hit the spoiler button because everything was blacked out and when I tried to remove the blackout, I hit the Spoiler button again which made it worse.
So I have to rescue my Sims because they have every ingredient, except the Potion of Youth which they both had enough points for but I was waiting until it was officially a quest task - so beyond my attachment to them, I need them because they had all of the necessary ingredients. There is no way I'd have time to get all of the ingredients again. like I said to the EA.(people, who have EA in their screenname) why have an event for ambrosia when you can get it off the Gallery? And everyone does it and they know that.
Just like photos were the fastest way to make another Sim like your Sim and it took 8 years for them to nerf it. It took them 10 years before they cared to put skill books in every library. The hot tub gift, a hot tub, that's how they thank players for being loyal to the franchise?!
We should have seen this coming...they said this would be fun.
I seriously did not know that I had tutorial quests active, because I had dismissed Emily, the tutorial Sim in the beginning of the save), it was also a want which is the only reason I went to the library I wish I made machinima, it's the perfect true crime. "2 Young Adult went to the library in Willow Creek, Sim City (Throwback, thank you Will Wright, we love you) and they were never seen again." I'm a college trained filmmaker, if I can find a producer, I could get a live action version of this Greenlit. If I never find my Sims again, at least I have an idea. In case any EA people care to actually read this: These Sims had everything they might need to finish the event and did not get to do it. I know I gave links to my save files in an earlier post but I wish they would look at them because they are eating a whole through my Google Drive storage.
Disclaimer: I do not and will not use One Drive. It's not for uploading and downloading files, it is merely a mirror of the files on your PC and if you delete a file in One Drive you are actually deleting it from your PC. Even if it is told to stop backup of certain folders and you exit it, it is still alive via the Quick Access folders in File Explorer. Therefore, it is best to remove all files from the Quick Access folders and put them in a new folder under This PC, uninstall OneDrive and delete your Quick Access folders because it will still try to access and take possession of your Documents folder and because of that, your Sims folders are in jeopardy. Please note that I am still on Windows 10 because some of the programs I need/use don't play well with 11. So your folder structure may be different. DM me if you'd like more info on why OneDrive is a pain that Simmers should avoid and how to kill OneDrive for good, because I found out the hard way.
Kasandra (left) and Alexis (right) when they dated each other. I'm so glad I have screenshots to remember them.
@PurpleSweetTart Hi again, I don’t have my computer with me right now and I’m not an EA responsible, but I’ll try to check your save file when I get home. I understand it can be frustrating to let your save file go, but I don’t think it’s necessary. If nothing works and you find yourself having to delete your save file, you can save your current sims to your library or upload them to the gallery to at least keep their relationship and sentiments/milestones (I don’t know if uploading or saving them deletes the milestones though). For their inventory, it will take time but you can create a room and put all their items there (just like how some people share the collections in a room) and save/upload that room or lot to the gallery. Again I am not sure if this will save your whole progress, but it might at least let you keep your sims and their inventory. I don’t know if we can send a direct message (or how we can send dm’s) to members in this forum, but you can try to contact me through EA app as well. Like I said, I’ll try to look at your save files and try to go through the event (but I’m not sure as my event progress and tasks are now probably different than yours) when I get home.
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