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Arthur Gibraltar's avatar
Arthur Gibraltar
Rising Veteran
11 months ago
Solved

[ARCHIVED] Sims will suddenly go 'Out of the World' to infinity

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.108.349.1020 DX11
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? sometimes, randomly, Sims will "give up" following commands and leave the World for good to somewhere in infinity and beyond; it happens mostly on Residential Rentals with a lot of Sims interacting and specially Sim Pets trying to interact with your Sim
What happens when the bug occurs? sometimes Sims with too many interactions pending or social interactions being queued will suddenly start going straight to a direction, ignoring any obstacle, like water or walls, and will go outside of camera movement bounds and disappear from the game. Only a game restart or household rotation will bring them back. See the Video attached (I could only record my Sim leaving the map, I didn't record it walking under water because I didn't understand what was happening fast enough)
What do you expect to see? Sims maybe receive less queued interactions from NPC autonomy, or less of what actually could possibly cause this, so they do not "get tired and just leave"
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Lovestruck Expansion Pack

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Here's one video I got of my Sim disappearing to "out of bounds":

https://drive.google.com/file/d/1uSSYXC4Zv2WvPYw8Eu5Q-uFCwWgmMWJI/view?usp=drive_link

It doesn't happen too often, but every time it happens, the Sim has a lot of queued interactions. It's like as if it "stops responding and then bugs" like an computer app, because of too many interactions, but I actually don't know what happens. I need to restart the game when it happens.

Off-topic: It's kinda fun though.

Edit By Crinrict: Adjusted Title

7 Replies

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  • Arthur Gibraltar's avatar
    Arthur Gibraltar
    Rising Veteran
    11 months ago

    thanks for the reply!

    I really don't have any clue about why does the Sim just leaves the world, but just as a hypothesis, maybe it's a mixture of two bugs: the one you linked (https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Sims-wandering-off-with-no-action-queued-to-perform/td-p/10666356) and also this following one in which the player can't select their Sims: https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Can-t-switch-between-Sims/td-p/13907460/page/7. I think it could be also related to the second topic because when there are a lot of interactions pending it also takes a long time to select a Sim (about 45 s or more) and the game time passes without the Sims moving or actually doing any interaction (but in my case, instead of staying still, sometimes they just move infinitely to a direction).

    in any case, if you believe it should be merged, I think it can be merged to any of those topics; but I do believe it's more related to the one you linked first.

  • crinrict's avatar
    crinrict
    Hero+
    11 months ago
    @Arthur Gibraltar I'm going to leave it. Up to EA to decide. Think it's good to have the link as reference but I personally think yours sounds a bit different.
  • OllyWollyZolly's avatar
    OllyWollyZolly
    Rising Adventurer
    11 months ago

    Have this issue as well. Had no reply to my thread when I discussed it sadly. Trail was left cold. But yes, sims seem to break animation and have an endless queue of actions theyre doing. When I relozd back to the lot, theyre fine, and have acted on their queue, but its crazy frustrating if its a sim youre trying to manage. Pets also cause sims interacting with it to freeze, pet also glitches off lot or at least visually shows that it does. It then gets hungry etc, but has no further response to the mood until reloading.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks! 

  • needleworkreve's avatar
    needleworkreve
    8 months ago

    I have this bug, but it seems to only happen after sims use the bathroom. First, they circle the toilet a few times and then they get their privacy blur and go zooming off to the edge of the map. If they're in a tall building they just go running off into thin air and gradually come down like on a ramp. I have mods/cc in right now, but it doesn't cause any Last Exceptions or other error reports which make me think it is an EA bug. It doesn't happen all the time, but at random and it doesn't matter if they are at home or not.

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