[ARCHIVED] Unable to select traits in CAS

So anyway, after I updated my game I went to CAS and noticed the lack of personality slots.

I asked everyone else about it and one told me check my mods, I told them I didn't have any mods and they suggest I report it here.

@bedroomvampire  Please clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game: open your game library, click Sims 4, and select Manage > Repair.

If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether the traits appear.  If not, try clicking the Randomize button.

@GoldGoddezz  Please test in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether CAS works.

All mods are being removed from the Sims 4 folder and the game is repaired more than once when this problem occurs.

Trait section disappearing:

When I enter the game and create a new save, the 3 traits boxes disappear from the left-right corner with just the aspiration box left. The dice for picking random traits is still seen. 

Sims not responsive in-game:

After the update, sims in the save could not respond to any command given including "Go there" or "Sit here". The phone pannel could be opened to choose commands but the sim would not respond to any of those. The only workable command is watch movie on any TVs in game.

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.289.1230
What expansions, game packs, and stuff packs do you have installed? EPs: All (including Lovestruck) except For Rent GPs: Werewolves, Realm of Magic, Dream Home Decorator, Parenthood SPs: Crystal Creations, Home Chef Hustle, Moschino, Tiny Living, Backyard Stuff, My First Pet, Romantic Garden, Nifty Knitting
Steps: How can we find the bug ourselves? it happened as soon as I opened CAS after starting a new save.
What happens when the bug occurs? None of the sim's traits show up and theres no option to select them.
What do you expect to see? The traits to appear and be able to be selected.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It happened when I installed the new pack Lovestruck today. It was working before that.

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Thank's for the help!

@lia1313 

Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

@yuzu_kimura 

Delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

Same issue here, Trait section disappearing, I disabled mods, moved the Mods folder away, cleared all cache in Document, and this is on a new save.

I have had this issue since the update, I play completely vanilla and I have repaired my game multiple times and deleted the localthumbnailcache file. I am just confused on what to do.

@yuzu_kimura @lia1313 @HelloWorldsSims4 @BigLenny878  If you haven't already, please test with no mods or custom content: move the entire Mods folder to the desktop.  (It's not enough to simply disable mods.)  If that helps, please use this thread:

https://answers.ea.com/t5/Mods-CC-Issues/Traits-Panel-Not-Appearing/m-p/13899154#M64509

If this problem happens with no mods or custom content, please try a clean user folder, as described in post 2.