I am having the same problem with eye colors being reverted to human eye colors in live mode with spellcasters as well as vampires. I also noticed that the facial structure of my vampires is also being altered when entering live mode. I'm on Xbox series x console.
This bug started for me after installing the 10/22/24 update.
I have all packs except for: lovestruck, story book nursery kit, artist studio kit, urban homage kit, modern luxe kit, poolside splash kit, grunge revival kit, bathroom clutter kit, simtimates collection, pastel pop kit, first fits kit, moonlight chic kit, carnival street wear kit, modern menswear kit, Incheon arrivals kit, fashion street kit, country kitchen kit.
( I also pre ordered the life and death pack before the 10/22/24 update if that helps fix this bug in anyway.)
Edit: also as a side note the non human mermaid form eye colors have been bugged for a long time where they wouldn't get copied to their human form. After the update the mermaid form non human eyes will now get copied to human form from selecting face and then copy mermaid form to sim. They only appear in cas as well because when saving the household the household picture for the mermaid will constantly refresh and they have a human eye color in their photo. When entering live mode their eyes also appear as a human eye color. I only mention this because maybe it has something to do with why spellcasters and vampire eye colors keep reverting to human eye colors and their facial structure is changing when entering live mode.
Edit: Also I have saved households in my gallery of mermaids from a long time ago before mermaid eye colors became bugged and their mermaid form non human eye colors would not copy to human form. Until this recent 10/22/24 update if I opened those save households in cas their non human eye colors on their human form would stay as long as I didn't edit it. Now after the 10/22/24 update when I open those saved households in cas their non human eye colors on their human form automatically revert to human eye colors.
*** Just noticed the mermaid form non-human eye color being able to get copied to their human form only happens on mermaids that were created before the update ages ago that bugged mermaid form non-human eye colors not being able to get copied to human form. It would be nice if mermaid sims had the same eye color options on both forms in eye color selection though...
Edit: Vampire specific face details of vampire brows, cheeks, mouth and eyes are getting removed when entering live mode as well. I added some better comparison pictures. Vampire Infants seem unaffected.
Edit: I tried starting a new save file and I am still having the same issue with my vampires and spellcasters. This all started after the 10/22/24 update. I am playing in English.
I tried redownloading households from the online gallery that are experiencing the bug and tried putting them in live mode, but they are still having the bug problem.
I noticed that the pupil size edit from detail edit mode in cas is not affected by the bug just the eye color.
Sims that were already in live mode before the update and sims saved in my gallery are both affected.
I found 3 of my households that were not affected by this bug. If it helps, they are on the online gallery. They are called "vampire teen brothers" "simmy Simson" "spellcaster Anastasia" some of my households uploaded to the online gallery before the update that are affected by this bug are called "vampire xd Mcnutty" "vampire Conrad brains" vampire clones josh&Logan"
I also noticed when in cas and using play with genetics with 2 vampires to create a teen child, the teen always gets randomized with a human look for the non-dark form. When I try to change the teens non dark form eyes to vampire eye colors the eye color gets randomly set to a human eye color so I am unable to give them vampire eye colors on their non dark form.
*** noticed this only happens when using any vampires created before the update that are affected by the bug. I am only able to get the vampire teens human form eye color to be a non human eye color if I set a non human eye color to their dark form and then select copy dark form to sim. It seems to stick so far if I do that.
Edit: My ghost vampire sim death by freezing that was created before the 10/22/24 update is also bugged with his non dark form. His eye color has reverted to a human eye color and he lost all of his vampire facial features and vampire teeth. his face shape also looks like it was altered slightly because face looks longer from forehead to chin. I tried bringing him back to life to see if that would fix the problem but it didn't.
Edit: When using play with genetics in cas to get a teen spellcaster by using a spellcaster unaffected by the bug and a vampire affected by the bug the teen spellcaster is glitched in live mode with a different glitch problem. The cheat stats.set_stat rankedstatistic_witchoccult_witchxp 2850 does not level up spellcaster level correctly. the exp bar increases but there is no notification that he ranked up and I don't get any spellcaster points unless I exit to manage worlds and then reload the household but when I do that I only get 1 spellcaster perk point to use. I tested this issue with a vampire sim and spellcaster sim created before the update 10/22/24 that are both unaffected by the bug and I did not get that issue. I also tested it with 2 brand new spellcaster parents as well as a combination of a brand new spellcaster and brand new vampire parent and I did not get the issue. I would say that the bug is hereditary except that I just noticed some of my sims preupdate that are related to a bugged sim that were born in live mode are not bugged. adding it here in case its related in fixing the occult eye and vampire feature bug.
So, this is very frustrating since in the meantime I can't even quickly create a similar looking sim and then get back to where I was without grinding spellcaster xp. I only play occult sims and I have a large vampire family tree and a large spellcaster family tree of sims I really like and spent a long time creating and playing. Especially annoying since I pre ordered the life and death dlc which I will not be able to play until this is fixed because I only play occult sims and I don't want to start over since I really like my sims. There is 1 mortal sim in one branch of the vampire family tree that is now an elder sim and I was looking forward to having a large family funeral with my vampire sims when the dlc comes out but that's not happening if they are still bugged.
I uploaded another household that was saved to my library before the update to the online gallery if it helps fix it. It is called "Boogey 24 Bp1" all of the sims in that household are genetically related and were born in live mode but for some reason only one of the sims in that household was affected by the bug and has the wrong eye color when entering live mode. I am on xbox so if you select the xbox filter and search it will make it faster to find it. Nevermind I forgot 2 of them are teens and one of the adult sims spawned in dark form and is also affected by the bug. It seems the only 2 households that are older than teen and unaffected by the bug for me is the 2 on the online gallery called "simmy Simson" and "spellcaster Anastasia"
I did find 2 teens saved in my library before the update that also have the eye bug glitch. 1 is a vampire without dark form and the other is a spellcaster. I uploaded it to the gallery if it helps and it's called "Twoteens occult eye bug" what I uploaded to the gallery is an exact copy save of the household since I had to change the household name to something that would make sense to other people.
This is happening to me on all of my save files including brand new ones. This is happening to sims that were already in live mode before the update, as well as ones that were saved to my library before the update when I place them directly into live mode and when I open them in cas and then place them in live mode as a saved copy of the affected sim.
Edit: I noticed I have a newer copy of the sim "spellcaster Anastasia" and "simmy Simson" that I played a lot more of and they are combined with other sims in the household and all of them are bugged. I uploaded both of the households with the bugged version called "Anastasia with eye bug" and "simmy with eye bug" I also have an older copy of the spellcaster teen in the household two teens occult eyes bug" that I have not played as much with and does not have the eye bug. It is on the online gallery already and it is called "teen spellcaster dropout" it was created before I had high school years.
Edit: For me, I noticed that once any of my spellcasters and vampires, including new ones I made after 10/22/24 and after 10/31/24, become employed they get the bug after I go to manage worlds, cas, or reload my save file. All of my gallery items with broken sims from the bug are either currently employed or were previously employed at some point. It also happens to my teens if they get a job or join an after school activity. The few gallery items I have with sims that are not broken are sims that were never employed at any point and have never joined any after school activity. I haven't tested this with children and after school activities though. When the bug happens with new sims it also seems to break the entire household wether all of them were employed or not except for infants. I don't haven't tested it with kids though.
edit: does not break entire household it seems and it does happen to kids when they join an after school activity. I tested it with a kid vampire now and he joined the scout career and I exited to manage worlds, reloaded the household and he had human eyes. His father and child sister were not affected in any way and they were both unemployed and no after school activity. These are brand new sims I tested it with.
My vampire sims born in live mode after the 10/22/24 update and the 11/7/24 update lose their occult eye color once they age up from infant to toddler. Once they are a toddler and older, trying to select any occult eye color option in cas randomly applies a human eye color, and sometimes the reaper reward eye color, instead.
Edit: I was curious wether or not freelance careers would also cause my vampire sim to immediately lose their occult features so I tested the freelance programmer career on a new save file with a fresh vampire sim and did a gig with that career and my vampire sim has not lost their occult features so far after switching back and forth between households, exiting and re entering the game, and opening up cas. I was testing it in offline mode though if that makes a difference. I hope this information will help the bug get fixed sooner.