Please use this thread going forward: [ROM] [V] Occult eyes/features disappear when entering live mode | EA Forums - 4997177
@nadine33367Once again, it's not a matter of occults - it's a matter of occult features - eyes, teeth, face features. The bug only affects them when either used on a non-occult sim, or on a non-occult form of an occult sim (this also includes every sorcerer as they don't have separate occult form).
If you didn't experienced it, it just means you don't have sims like this - i.e. non-occults with occult features or occult sims with those features applied more than only on their occult forms.
Or you didn't applied October patch.
There is really no other way around, this bug affects literally everyone.
Besides, I also found that when I create a sim with occult features - eyes，then import a sim with the same eyes from the gallery，the game will crash if I want to start game.
