[ARCHIVED] [XB/PS] Error Code: 0

Ever since the update on 7/23/24 I cannot save my game. I play on Xbox and everytime I try to save it says error code zero. I tried uninstalling my game and it didn't fix it. Please help, I can't play anymore ☹️ 

I can’t save my game. It won’t let me save on a previous save file. I have to create a new file just to save my progress 

Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.6.2300
What expansions, game packs, and stuff packs do you have installed? Growing together, discover university, seasons, city living, parenthood, tiny living, backyard stuff
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? When I try to save my game a message pops up saying ’The game failed to save. Error code: 0.’ I can save as a new game without the message popping up but I don’t if it actually saves it. This is also not a sustainable solution. A moment before this all occurred I had pretty severe lag and my game was like stuttering a bit and I couldn’t press any butttons, I was forced to shut down the game without saving as I could not press anything. I didn’t even have a cursor. This might be related to the saving issue.
What do you expect to see? I expect my game to save and not show that message.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.6.2300
What expansions, game packs, and stuff packs do you have installed? Growing together, discover university, seasons, city living, parenthood, tiny living, backyard stuff
Steps: How can we find the bug ourselves? I have no idea, saving the game is what I’m doing
What happens when the bug occurs? When I try to save my game a message pops up saying ’The game failed to save. Error code: 0.’ I can save as a new game without the message popping up but I don’t if it actually saves it. This is also not a sustainable solution.
What do you expect to see? I expect my game to save and not show that message.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Hi @bunnyboo406 

Are you getting a specific error code or error message when this happens? 

Hi @fatalmoon65 & @Lisa5571 

For Error Code: 0, please see the troubleshooting steps in the pinned post here for help on resolving this. 

I am having the exact same problem. I also play on Xbox series s.. everything you described is what I am experiencing.. 

I have the same issue on PlayStation 5. It started after I moved my family. I think.

Thank you so much!

I tried deleting many things from my library and also multiple saves, however it wasn’t until I deleted a lot of things from my inventory (I had a lot of crops among other things) that I could finally save my game. Before I solved this I tried to see if I could save my other save files and I could, so I guess that means it was a save-specific issue? Maybe that’s why only the deleting from inventory helped? I don’t know

Anyways I’m just so grateful for your help. Take care! 

This did not solve the issue 

Same issue for me on PS4. Getting ‘The game failed to save. Error Code:0.’

I have tried all the steps on the link that has been sent on other posts, but still not working. 
It has only been like this since the last update.