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Marieshjoerne's avatar
3 years ago
Solved

[NEEDS SAVES] Sims won't use batroom sink

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.86.166.1030
What expansions, game packs, and stuff packs do you have installed? All, except Journey To Batuu, Blooming Rooms Kit and Grim Reaper's Guitar
Steps: How can we find the bug ourselves? Have a Sim go and pee like usual on the toilet. Then they'll go and wash their hands, but they won't use the bathroom sink.
What happens when the bug occurs? They just stand confused as if there's something in the way, even though the sink is right in front of them.
What do you expect to see? I expect all the sims in the household to use the bathroom sink and not far away sinks.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I think it appeared after the latest game update (1.86.166.1030) since I haven't had such issues with this particular bathroom sink before or in general.

Attached is a screenshot of what happens when the bug occurs: 

Edit By Crinrict: Added Tag to Title

  • TheSimsDirect's avatar
    TheSimsDirect
    3 years ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hello.

    We would like to collect more affected save files (that haven't been modded).  Videos/screenshots would also be helpful.

    If you'd like to share, instructions are here: 

    http://x.ea.com/74420

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  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    3 years ago

    Hello @Marieshjoerne , @Maria-Janine1983 and @niccivan ,

    Is there any exception you guys see, when this issue occurs or it's just the particular nearer sink is avoided by the active sim?

    If there is any expectation you guys see and are willing to share the save and last exception file?
    If so, please send me the link to the save file.

    Instructions on how to share the save file with us is here.

  • This is suddenly happening in my save too. Annoying because the last time I played in this house, I raised a whole family with no problem (and this is my only bathroom in this tiny house!).

    I moved everything out of my bathroom + tried switching out the sink + still didn't work. My sims can stand right in front of the sink but think there's something blocking them.

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