[OPEN] Gallery freezes game
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.76.81.1020
What expansions, game packs, and stuff packs do you have installed? All except I have Bust the Dust disabled - I can't stand the pack
Steps: How can we find the bug ourselves? while in game click on the gallery tile. click on anyone's build - room, sim, whatever. try to fave it from there game freezes resulting in having to close w/o saving if you're in cas - total bummer if you're making over a larger family and have to start from scratch!
What happens when the bug occurs? the game screen freezes completely - you cannot do anything b/c the 'fave' process gives you the spinning wheel of death that just sits and spins and pukes all over your save.
What do you expect to see? I expect to be able to fave other ppl's work without ruining my game. UPDATE: today 3,24.22 I've begun to experience my game freezing when downloading from the gallery. Good stuff. Any updates on this issue? I know ya'all have been working on it 'cause the gallery has been down a few times lately, thank you for that!
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
TO BE CLEAR; I have had this problem while using mods AND not using mods since around Snowy Escape, so mods don't seem to make a difference. It appears to be a gallery issue and a LOT of simmers I've talked to have experienced the same thing. I've seen some simmers who refuse to participate in the gallery b/c of this issue. Nobody wants to spend all their simming time rebooting the game over and over.
Edit By Crinrict: Adjusted Tag