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fancyfeet711's avatar
fancyfeet711
5 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
fancyfeet711's avatar
fancyfeet711
5 months ago

@Ponjuuko2 try making sure you have DX11, that seems to have fixed it for me.

  • Ponjuuko2's avatar
    Ponjuuko2
    5 months ago

    omg, thank you! 

    • crinrict's avatar
      crinrict
      Hero+
      5 months ago

      Could you both post your Computer's DxDiag?

      - Press Windows-Key + R
      - Type: DxDiag
      - Click on Save all Information.
      - Attach the Text File to your post

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