Same here. Recently had a wedding.. hired all necessary staff and no one showed up except guests. Then I rehired a musician and it said he was on the lot but I couldn't find him at all and he definitely didn't do what he supposed to do..
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Have begun to notice this with the December patch, sometimes the NPC will come incredibly late, and even then is still subject to the other issue of not doing what is required. If the NPC doesn't arrive late, then they won't appear for the duration of the social event.
(See: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/OPEN-Several-Issues-with-Caterer/m-p/3446153#M13 )
Edit: Only seems to occur with 'hired' NPCs. Known NPCs arrive, along with their buggy autonomy and desire to cover my house up to the roof in unprepared meals. 😃
