I played for a little bit last night, and the restaurant got to 5 stars for the first time! Then minutes later (like, Sim minutes lol) it was back down to 4.5 stars and that's where it is now lol. The staff have almost maxed out their skills! They're all at level 7+ on everything, most of them at levels 8 & 9. But...are they ready to be left alone? Heck no lol. I'm gonna work toward that perk (forgot what it's called) that allows more success and fewer bad things to happen when you're not around.
I suppose because the employees are so good, the customers are getting a better experience because we started getting 5 star ratings from customers AND the critic! Woot! They made like §1200 last night! Net profit was like §700 something. However, they're not very happy with their jobs. :( I wonder if I'm sending them to training too much lol. Jonathan and Skyla praise them and give them inspirational speeches, but when they check on them they're like "meh." Two of them were unsatisfied and one was neutral, so I promoted them all again. A few times I got complaints about them feeling like the only ones working. Does that mean I should hire additional staff? I want to, but I'm not sure they can afford it especially if I'm going to promote everyone again--I'm thinking that's the only thing that's gonna make them anything but neutral.
OH! So, I was plagued with the disallow new customers not working last night. I disallowed around 6:00 so they could finish up with the last customers around 9:00, but they still kept coming! They closed up shop at like 11:30 and were open for 13 hours. Whoops!