Hi Sims team,
Please extend the Deck the Palms login event (or add a catch-up option) because a lot of players (myself included) didn’t realise until after 4 January that this event requires multiple logins across multiple days to unlock everything.
I genuinely would have participated properly if it was clearer. I logged in today thinking I still had time, and now I’m locked out of completing the set even though the event is still live.
There have also been multiple issues where the event didn’t appear or rewards couldn’t be claimed, which makes a daily login event even harder to complete.
Why an extension (or catch-up) would be fair:
The requirement wasn’t clear enough in game. If the daily login requirement isn’t shown prominently on the main menu or event screen, many players won’t realise until it’s too late.
It’s a limited time event over the holidays. People travel, work or aren’t checking Sims posts daily.
The deadline to start being earlier than the event end date is confusing. If the event ends on the 13th, it’s reasonable to assume starting after the 4th still gives enough time. Recent events have been more flexible, so many players assumed they could log in near the end and still catch up. This one works differently, and that difference wasn’t obvious.
It feels punishing to players who want to engage. This isn’t about not caring, it’s about not knowing the rule in time.
Many players also like to complete a full set of rewards, and it’s frustrating to be locked out permanently due to an unclear start by deadline.
Any one of these would fix it:
Extend the event window
Allow us to catch up by claiming multiple items in one day
Let the players who missed the start deadline to claim everything at the end
Why it matters long-term:
I love free events and want to keep taking part, but the current event makes it feel like you can miss out permanently without ever meaning to. An extension would help rebuild trust and show you’re listening.
If you agree, please give a thumbs up and comment so the Sims team sees this. They’ve extended events before when lots of players were impacted.
Thank you.
