Does EA Truly Prioritize Both Long-Term and New Players of The Sims?
I ask this not as a snarky question, but out of genuine concern regarding the transparency issues surrounding the game. The Sims is not a onetime $39.99 purchase, if you are a paying customer who has invested in all four installments and their respective expansions, the total cost can approach nearly $3,000. Given this level of financial and time investment, how is it that the game still suffers from so many persistent issues, broken features, and a lack of meaningful fixes?
Are there any consumer protections in place that hold EA accountable for the quality of the product they continue to sell? As players, we dedicate our time and money to this franchise, yet the reward often feels like frustration rather than a polished, functioning experience.
One of the most glaring, long-standing problems is the save file corruption issue, where progress is lost over time, rendering entire play through unplayable. This issue has existed for years, and despite widespread reports from players, there has been no concrete resolution.
For those familiar with these ongoing challenges, you should not have to troubleshoot every day or experience this. At what point does EA take real responsibility for the quality and longevity of The Sims?