@Kat_MacD Posting on their social media is another option. Obviously, whoever is running the account likely is not the same person who can make any changes (and I strongly discourage any flaming/attacks against the account managers, you can be angry, but don't direct it at the person behind the account ((directed at anyone reading, not you specifically, Kat)) ) it keeps the conversation alive, and higher-ups may take notice if the biggest response to their posts is negative. It also alerts more people to what's going on so that they can in turn vote on polls and leave feedback here.
